Carrie Hedegore Email & Phone Number

Austin, Texas, United States

• Research and document third-party tooling capabilities and configuration requirements
• Write and refine user stories
• Facilitate cross-functional business process refinement and end-to-end testing

Austin, Texas, United States

• Identified, decomposed, and prioritized work items
• Partnered with cross-functional team leadership on requirements, design, planning, and execution
• Balanced legacy support and continuous improvement requests against new demands andrelease targets

Austin, Texas, United States

• Collaborated with cross-functional teams to understand enterprise product data needs and recommend solutions aligned to both platform standards and business goals
• Created and maintained team roadmap
• Led story mapping sessions to translate high-level business requirements into actionable epics and user stories
• Maintained and prioritized team backlog, balancing competing demands against available team resources and time constraints

Austin, Texas, United States

• Participated in the successful implementation of a new Master Data Management (MDM) platform to enable enterprise-level consistency and availability of critical product data
• Participated in full spectrum of activities from data modeling to platform planning and design, data governance process definition, tool evaluation, selection, and configuration, and system implementation
• Facilitated platform adoption by educating business partners and building relationships with stakeholders
• Facilitated platform maturity by working closely with stakeholders to identify opportunities for process and tooling enhancements to improve efficiency and data integrity
• Wrote and presented user stories with clearly-defined descriptions, constraints, use cases, and acceptance criteria
• Created and maintained technical documentation, including data dictionaries, workflow instructions, and process flow diagrams

Austin, Texas, United States

• Worked closely with business analysts and other developers to understand requirements and design and implement effective solutions
• Developed and optimized Oracle PL/SQL code to support a variety of business applications and processes, with a focus on product data
• Mentored and trained junior analysts

• Migrated customer data and integrated key VeriCenter functionality into the SunGard customer portal following acquisition
• Worked primarily with JavaScript, C# web services, XML/XSLT, and SQL Server databases to addnew features and enhance existing functionality on the SunGard internal and customer portals
• Participated in daily team standup meetings and six-week sprint cycles under the Agile methodology

• Designed and implemented new and enhanced features in both the customer and internal portalsusing C# web forms, XML/XSLT, and SQL Server
• Developed a variety of new functionality, including a customer security patch management application,a web-based asset tracking system, and a customer contact escalation matrix

• Onsite Software Consultant – Assigned to VeriCenter (2003-2005) Moved onto VeriCenter payroll 2005
• Assisted in re-branding dellhost.com and supporting applications
• Participated in the planning, design, and deployment of the first VeriCenter customer and internal webportals, using C# web forms and web services with a SQL Server backendOnsite Software Consultant – Assigned to.
• Helped convert dellhost.com and supporting applications from ASP to ASP.NET
• Worked with XML/XSLT to store and manage dynamic product and promotional data on dellhost.com
• Developed an application to capture and track link referral information from site entry through the pointof sale to help focus marketing efforts and calculate affiliate payments