Carrie Hedegore Email & Phone Number

Austin, Texas, United States

• Research and document third-party tooling capabilities and configuration requirements• Write and refine user stories• Facilitate cross-functional business process refinement and end-to-end testing

Austin, Texas, United States

• Identified, decomposed, and prioritized work items• Partnered with cross-functional team leadership on requirements, design, planning, and execution• Balanced legacy support and continuous improvement requests against new demands andrelease targets

Austin, Texas, United States

• Collaborated with cross-functional teams to understand enterprise product data needs and recommend solutions aligned to both platform standards and business goals• Created and maintained team roadmap• Led story mapping sessions to translate high-level business requirements into actionable epics and user stories• Maintained and prioritized team backlog, balancing competing demands against available team resources and time constraints

Austin, Texas, United States

• Participated in the successful implementation of a new Master Data Management (MDM) platform to enable enterprise-level consistency and availability of critical product data• Participated in full spectrum of activities from data modeling to platform planning and design, data governance process definition, tool evaluation, selection, and configuration, and system implementation• Facilitated platform adoption by educating business partners and building relationships with stakeholders• Facilitated platform maturity by working closely with stakeholders to identify opportunities for process and tooling enhancements to improve efficiency and data integrity• Wrote and presented user stories with clearly-defined descriptions, constraints, use cases, and acceptance criteria• Created and maintained technical documentation, including data dictionaries, workflow instructions, and process flow diagrams• Concurrently served as Texas A&M campus recruiting lead for IT (2014-2016)

Austin, Texas, United States

• Worked closely with business analysts and other developers to understand requirements and design and implement effective solutions• Developed and optimized Oracle PL/SQL code to support a variety of business applications and processes, with a focus on product data• Mentored and trained junior analysts

• Migrated customer data and integrated key VeriCenter functionality into the SunGard customer portal following acquisition• Worked primarily with JavaScript, C# web services, XML/XSLT, and SQL Server databases to addnew features and enhance existing functionality on the SunGard internal and customer portals• Participated in daily team standup meetings and six-week sprint cycles under the Agile methodology

• Designed and implemented new and enhanced features in both the customer and internal portalsusing C# web forms, XML/XSLT, and SQL Server• Developed a variety of new functionality, including a customer security patch management application,a web-based asset tracking system, and a customer contact escalation matrix

Onsite Software Consultant – Assigned to VeriCenter (2003-2005) Moved onto VeriCenter payroll 2005• Assisted in re-branding dellhost.com and supporting applications• Participated in the planning, design, and deployment of the first VeriCenter customer and internal webportals, using C# web forms and web services with a SQL Server backendOnsite Software Consultant – Assigned to Sprint Corporation (2001-2003)• Helped convert dellhost.com and supporting applications from ASP to ASP.NET• Worked with XML/XSLT to store and manage dynamic product and promotional data on dellhost.com• Developed an application to capture and track link referral information from site entry through the pointof sale to help focus marketing efforts and calculate affiliate payments• Earned the following certifications in Microsoft .NET technologies: Microsoft Certified Professional(MCP), Microsoft Certified Application Developer (MCAD), and Microsoft Certified Solution Developer(MCSD)Onsite Software Consultant- Assigned to Dell Computer Corporation (2000-2001)• Worked with the marketing and product teams to manage content on dellhost.com using ASP• Worked with both technical and non-technical business requirements in the area of web hostingIn-House Software Developer (2000)• Implemented bug fixes for a variety of custom software solutions• Participated in the testing and documentation of existing systems and customer applicationsIntern (1999)