Carrie Ko

Carrie Ko Email and Phone Number

La Prairie Business Manager @ Saks Fifth Avenue
new york, new york, united states
Carrie Ko's Location
Boston, Massachusetts, United States, United States
Carrie Ko's Contact Details

Carrie Ko personal email

n/a
About Carrie Ko

Qualified with 16 years of professional management experience and 18 years of customer service related working experience.Proven ability to complete and handle complex task and responsibilities. Excellent interpersonal and communication skills and expert marketing skills to promote business. Ability of recruiting, training and supervising staff. Exceptional interpersonal abilities, detail-oriented, and desire to succeed.Key Contributions:Manage to become a Million Dollar Book at Saks Fifth Avenue in 10 months and continue to be.Achieve counter goals and grow business from a half million dollar counter to became the first Northeastern La Prairie Million Dollar Counter besides NY flagship store in the same year, total of 150% grow in business .100% increase in business in my first year of management at La PrairieNo.1 Chanel event increase in New England, over 400% increase to LY.My client percentage increase 15% since managing counter. Top 3 sales performer at Boston Clinique 2 millions sells counter.Top My Client performance at Boston Clinique team.

Carrie Ko's Current Company Details
Saks Fifth Avenue

Saks Fifth Avenue

View
La Prairie Business Manager
new york, new york, united states
Website:
saks.com
Employees:
8347
Carrie Ko Work Experience Details
  • Saks Fifth Avenue
    La Prairie Business Manager
    Saks Fifth Avenue Nov 2016 - Present
    Boston
    Drive sales during pandemic by reaching out to old and new clients using different social medial chanels to accomplish sales goals and reach both million dollar counter sales and million dollars personal sales.Build counter business to million dollar counter in the first year and achieve million personal sales in first 10 months. Consistently ranked in top 3 counter sales volume of the region, and top 3 in the country.Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary. Continuously built loyal customers base though outstanding personalized service. Utilize WeChat, text message, email and social media to reach out to customers including overseas clients.Develop and implement business driving events ensure proper execution to achieve counter productivity goals.Communicate regularly with vendors, planners, and buyers regarding stock needs, customer preferences, & special events.
  • Macy'S
    Chanel Business Manager
    Macy'S Jul 2014 - Oct 2016
    Boston
    • Train, coach, motivate and develop new and incumbent associates on company policies and procedures, product knowledge, and personal/department productivity goals• Alert Sales Manager of needs and concerns of the business and staff• Communicate regularly with vendors, coordinator and account executive regarding stockineeds,customer preferences, and special events• Develop and implement business-driving events and ensure proper execution to achieve counterproductivity goals• Review and analyze business performance of daily, weekly, monthly, seasonal, and annual salesresults• Regular, dependable attendance & punctuality contributing member and as a mentor to leadershipteam.• Inspired and motivated individuals day in and day out.
  • Clinique, Macy'S
    Beauty Consultant
    Clinique, Macy'S Mar 2013 - Jul 2014
    Boston
    -After-sales service by using Clinique 2-2-2 tool (2 days, 2 weeks and 2 months) to ensure customers that we care about for being Clinique clients, re-booking clients for a follow-up appointment to understand their skin condition after using the products, and placing a replenishment call after 2 months. -Use My Client tool to build long-term customer relationship and achieve personal and team sales goal. -Inform clients about events, pre-booked events and pre-sales. -Explain to clients about the benefit of opening a store credit account and open store credit accounts. -Maintain a clean and organized counter. Open and close cash register.
  • Impulse , Macy'S
    Beauty Advisor
    Impulse , Macy'S Dec 2012 - Mar 2013
    Boston
    -Assist clients with make-up (i.e., Bare Minerals) and skin care (i.e., Philosophy) selections through professional make-up and treatment consultation. -Follow up after the sale by using My Client tool to build long-term customer relationship to achieve personal and team sales goals. -Call and inform clients about events, pre-booked events and pre-sales.-Use My Client tool to achieve sales over the phone and ship to clients. -Explain to clients about the benefit of opening a store credit account and open store credit accounts.-Maintain a clean and organized counter. Open and close cash register.
  • Jade
    Bar Manager
    Jade Mar 2007 - Oct 2012
    28 Portsmouth Ave, Stratham , Nh 03885
  • Pho Lee'S
    General Manager
    Pho Lee'S Jan 2002 - Feb 2007
    300 Boylston St, Newton Ma 02459
    Managing operations of high volume restaurant and organize staff of over 35 employees Coordinate administration, budget, payroll,staff and vendorsAnalyze and plan restaurant sales and organize marketing events and promotional plans accordinglySet budgets and execute plans for department sales, product purchase and staff development.Recruiting, training and motivating staff.Maintain high standard quality hygiene, health and safety.

Carrie Ko Skills

Customer Service Retail Microsoft Office Inventory Management Merchandising Sales Microsoft Excel Leadership Microsoft Word Powerpoint

Carrie Ko Education Details

  • New York Health Department
    New York Health Department
    Infection Control Couse For Tatoo Artists
  • Interpreters Associates Inc
    Interpreters Associates Inc
    Medical Interpreter
  • Coursera
    Coursera
    Management Of Fashion And Luxury Companies

Frequently Asked Questions about Carrie Ko

What company does Carrie Ko work for?

Carrie Ko works for Saks Fifth Avenue

What is Carrie Ko's role at the current company?

Carrie Ko's current role is La Prairie Business Manager.

What is Carrie Ko's email address?

Carrie Ko's email address is ca****@****cys.com

What schools did Carrie Ko attend?

Carrie Ko attended New York Health Department, Interpreters Associates Inc, Coursera, University Of Massachusetts Boston.

What skills is Carrie Ko known for?

Carrie Ko has skills like Customer Service, Retail, Microsoft Office, Inventory Management, Merchandising, Sales, Microsoft Excel, Leadership, Microsoft Word, Powerpoint.

Who are Carrie Ko's colleagues?

Carrie Ko's colleagues are Jennifer Yousif, Heather Ulrich, Selena Tralies, Shanise Butler, Andrew Sapp, Tera Singh, Blount Reese.

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