Carrie Macneil Email & Phone Number

Providing high quality service by responding to and anticipating client needs.

Technology Associate Program Manager, October 2017 - March 2019Managed hardware and software vendor contracts. Specified computer hardware and software.Supported IT department with PO and invoice processing. Managed projects for Infrastructure Operations Team. Assisted in project organization and scope delivery.• Through hardware and software consolidation, saved the company $100,000 annually in savings.• Created vendor relations to consolidate contracts, create efficiencies and create annual savings.• Managed infrastructure project to create a back-up of all company data in the cloud and on company hardware to prevent data loss. Decommissioned old back up tapes to save company $75,000 monthly on storage fees.

Support a team of HelpDesk professionalsManage PC Tech work flow and tasksBuild and set up Cisco phones for new hiresProcess new hire paperwork and assign to the PC tech team Order hardware and software Coordinate delivery of hardwareInventory and maintain stock levels for IT officesSupport IT department with PO and invoice processingComplete HelpDesk work orders Coordinate Set up of new vendorsManage IT equipment recycleManage setup and communication to Innovation Center ClientsSupport McKinstry Departments with coordination of needs

Mckinstry

Manage PC Tech work flow and tasksBuild and set up Cisco phones for new hiresProcess new hire paperwork and assign to the PC tech team Order hardware and software Coordinate delivery of hardwareInventory and maintain stock levels for IT officesSupport IT department with PO and invoice processingComplete HelpDesk work orders Coordinate Set up of new vendorsManage IT equipment recycleManage setup and communication to Innovation Center ClientsSupport McKinstry Departments with coordination of needs

Support McKinstry Departments with coordination of needs

Managed day to day operationsResponsible for yearly budgeting Coached and developed management and team membersEnsured quality control and product consistencyMonitored and controlled all financial aspects of the RestaurantInterviewed and hired staff at all levels of the Restaurants

Presentations to field partnersPerformance ConsultingDevelopment, writing and formatting of new consultation toolsCoach Restaurant Managers Troubleshoot Restaurant challenges and provide solutionsResearch Current Strategic Ideas to improve restaurant resultsEvaluating and Monitoring Measurable results for performance changePreparing and Presenting Restaurant Consultation Assessment/ReportsClass Instruction and PresentationGroup FacilitationPerformance ConsultingDevelopment and Implementation of Training ProgramsCoach Management TraineesMonitor Training ProgramsSupport Rollout of New Products and Procedures

Develop timeline for three-year strategic plan for Food ServiceCoordinate communication of information with 40 team membersPoint person for Architects and EngineersMaintain Project Schedule Maintain twenty-five million dollar budget for Food Service RenovationReview construction plans and specificationsMaintain University of Washington project schedule on Microsoft ProjectPlan and hold weekly meetings with Food Service Staff to maintain scheduleHold weekly update meetings with the Director of Housing and Food ServicesDevelop and maintain yearly operating budget for the projectResearch of food service brands for possible implementationMaintained a three million dollar capital project budget on MS ExcelHeld weekly capital project meetingsCoordinated capital projects for Housing and Food ServiceIn house point person for contractorsCommunicated and teamed with University Project Manager and Construction CoordinatorWrote specifications for purchasing of equipment and services and vendorMaintained Project Schedule

Supervised Management Staff and 250 Cast MembersAccountable for high volume restaurant business unit with annual sales exceeding five million dollarsResponsible for yearly budgeting and pricing proposalsStage managed day to day operations, ensuring positive direct report experienceCoached and developed management and team members, using formal and informal training programsMonitored and controlled all financial aspects of the RestaurantsInterviewed and hired staff at all levels of the RestaurantsIncreased bottom line profit through creatively managing labor and decreasing food costsDeveloped and implemented training programs for all staffDeveloped scope and managed yearly facility renovationsResearched and made recommendations for new food service equipment.Duty Manager for eight restaurants, including main kitchen crewDeveloped location training programsMonitored daily sales, labor and profit center goalsOrganized, planned and managed large-scale event parties

Bachelor Of Arts - Ba, English Literature | Writing Emphasis

Associate Of Arts - Aa, General Studies