Carrie Olson

Carrie Olson Email and Phone Number

Customer Success Manager | Help[in]g government clients leverage LinkedIn Learning @ LinkedIn
sunnyvale, california, united states
Carrie Olson's Location
Omaha Metropolitan Area, United States
Carrie Olson's Contact Details

Carrie Olson work email

Carrie Olson personal email

About Carrie Olson

Zig Ziglar brilliantly said, "Leaders often worry and ask, 'What if we spend all this money training people and they leave?' But the bigger question is, 'What if we don’t train them and they stay?'" Working with LinkedIn Learning, this quote resonates with me every day as I see the power of investing in people’s growth to create lasting impact. As a Customer Success Manager for LinkedIn Learning, I’m passionate about helping government clients achieve impactful Learning and Development results.I manage a portfolio of clients, partnering with them to drive engagement, adoption, and measurable outcomes from LinkedIn Learning. Building meaningful relationships and delivering exceptional customer service are at the core of my approach, ensuring clients feel supported every step of the way.Before joining LinkedIn, I served as an Account Manager at FocusOne Solutions, a healthcare staffing MSP (Managed Service Provider), where I managed relationships with hundreds of staffing vendors for large hospital systems. I provided dedicated support and strategic insights to help my clients meet staffing demands efficiently and effectively.Outside of work, I stay busy keeping up with my two wonderful daughters, Lia (6) and Livvy (2). I’m also passionate about pediatric cancer advocacy, inspired by my daughter Lia’s journey with leukemia from 2019 to 2022. Now that she’s cancer-free, I’m dedicated to giving back and supporting families facing similar challenges. I serve as a board member, public speaker, and volunteer for organizations that support this cause. Recently, I had the honor of lobbying on behalf of the Leukemia and Lymphoma Society in Washington, D.C., telling Lia's story on a national stage and advocating for critical legislative support for blood cancer patients to members of Congress. StrengthsFinder (Gallup): Maximizer, Positivity, Achiever, Activator, and Communication.

Carrie Olson's Current Company Details
LinkedIn

Linkedin

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Customer Success Manager | Help[in]g government clients leverage LinkedIn Learning
sunnyvale, california, united states
Website:
linkedin.com
Employees:
36309
Carrie Olson Work Experience Details
  • Linkedin
    Customer Success Manager
    Linkedin Oct 2024 - Present
    Omaha, Nebraska, United States
    As a Customer Success Manager on the LinkedIn Learning - Government team, I manage a portfolio of 65 government clients post-sales to implement LinkedIn Learning solutions, ensuring clients achieve optimal results and ROI.My focus is on driving engagement and maximizing adoption through data-driven insights, leveraging client usage and industry metrics to build actionable strategies. I proactively track and document customer activity, enabling me to accurately forecast churn risk and… Show more As a Customer Success Manager on the LinkedIn Learning - Government team, I manage a portfolio of 65 government clients post-sales to implement LinkedIn Learning solutions, ensuring clients achieve optimal results and ROI.My focus is on driving engagement and maximizing adoption through data-driven insights, leveraging client usage and industry metrics to build actionable strategies. I proactively track and document customer activity, enabling me to accurately forecast churn risk and develop strategic mitigation plans to minimize it.I’m passionate about building lasting relationships with customers and internal teams, providing ongoing consultation and best practice recommendations to help clients consistently meet their success criteria. I also get to act as the voice of the customer to our internal teams to ensure customer ideas and feedback are part of our ongoing development strategy for the product. Show less
  • Linkedin
    Talent Solutions Support Consultant Ii
    Linkedin May 2017 - Oct 2024
    Greater Omaha Area
    In my role as a Talent Solutions Support Specialist at LinkedIn, I collaborate directly with corporate recruiters and staffing firms to optimize their use of LinkedIn Recruiter, helping them source the most qualified candidates for their hiring needs. I guide clients in leveraging LinkedIn's network and product suite to achieve recruitment success.Honors:"Results" award winner 4 timesPresident's Club NomineeHighest score on my team in every quantifiable KPI (APH, CSAT, Zest,… Show more In my role as a Talent Solutions Support Specialist at LinkedIn, I collaborate directly with corporate recruiters and staffing firms to optimize their use of LinkedIn Recruiter, helping them source the most qualified candidates for their hiring needs. I guide clients in leveraging LinkedIn's network and product suite to achieve recruitment success.Honors:"Results" award winner 4 timesPresident's Club NomineeHighest score on my team in every quantifiable KPI (APH, CSAT, Zest, QTU) in FY24Participated in creation of global SharePoint LTS GlobalBusiness Leadership Program (BLP) trainer and mentor Show less
  • Focusone Solutions
    Account Manager
    Focusone Solutions May 2014 - May 2017
    Greater Omaha Area
    As a Major Account Manager at FocusOne Solutions, I partnered with large hospital systems to serve as their sole source for medical staffing. I managed relationships across hundreds of vendors in a competitive marketplace, providing high-level consulting to senior executives on workforce planning, performance feedback for temporary staff, contract negotiations, and overall labor spend. FocusOne Solutions streamlines healthcare staffing through a consolidated approach—one point of contact, one… Show more As a Major Account Manager at FocusOne Solutions, I partnered with large hospital systems to serve as their sole source for medical staffing. I managed relationships across hundreds of vendors in a competitive marketplace, providing high-level consulting to senior executives on workforce planning, performance feedback for temporary staff, contract negotiations, and overall labor spend. FocusOne Solutions streamlines healthcare staffing through a consolidated approach—one point of contact, one contract, one invoice, and one process—allowing me to deliver strategic, client-focused solutions that enhanced efficiency and optimized staffing outcomes.Honors:Top customer service quarterly award Show less
  • Aureus Medical Group
    Account Manager
    Aureus Medical Group Feb 2011 - May 2014
    Based On Omaha Ne - I Staffed Southern California Region
    As an Account Manager/Recruiter at Aureus Medical, I partnered with hospital Managers and Directors to provide top-tier staffing solutions for their Rehabilitation Departments. I specialized in recruiting highly skilled rehabilitation professionals, including Physical Therapists, Occupational Therapists, Physical Therapy Assistants, Certified Occupational Therapy Assistants, and Speech Language Pathologists. My focus was on matching these specialists with temporary and permanent roles… Show more As an Account Manager/Recruiter at Aureus Medical, I partnered with hospital Managers and Directors to provide top-tier staffing solutions for their Rehabilitation Departments. I specialized in recruiting highly skilled rehabilitation professionals, including Physical Therapists, Occupational Therapists, Physical Therapy Assistants, Certified Occupational Therapy Assistants, and Speech Language Pathologists. My focus was on matching these specialists with temporary and permanent roles nationwide, ensuring both client satisfaction and career growth for the talent I represented.Honors:Top gross (sales) margin in department: Q1 2014 & Q2 2014Mentor of the Year: 2013Nominated for 'Rising Star' company-wide award: 2011 Show less
  • Wells Fargo
    Senior Credit Manager
    Wells Fargo May 2009 - Jan 2011
    As a Senior Credit Manager at Wells Fargo Financial, I guided customers in achieving their financial goals by providing education on credit products and mortgage refinances. I was promoted to Senior Credit Manager after just 3 months due to consistently exceeding sales targets. In this role, I developed new business through proactive outreach, generated over $1 million in sales volume, and ensured compliance with federal banking guidelines, including reviewing FHA mortgage loan contracts for… Show more As a Senior Credit Manager at Wells Fargo Financial, I guided customers in achieving their financial goals by providing education on credit products and mortgage refinances. I was promoted to Senior Credit Manager after just 3 months due to consistently exceeding sales targets. In this role, I developed new business through proactive outreach, generated over $1 million in sales volume, and ensured compliance with federal banking guidelines, including reviewing FHA mortgage loan contracts for accuracy.Additionally, I played a key role in coaching and developing new employees' sales skills and actively recruited potential hires at college career fairs.Honors:Awarded the 'Eagle Award' for highest monthly sales in the region (July 2011)Note: Wells Fargo Financial stores were closed in 2011 as part of a corporate restructuring Show less
  • State Farm Insurance
    Public Affairs Intern
    State Farm Insurance May 2008 - Aug 2008
    Summer internship at State Farm regional office while in college:Focused on brand management, community and media relations as well as grassroots outreach on legislative and regulatory matters. I wrote articles for intranet as well as press releases. Completed project on Corporate Social Responsibility and presented to State Farm Executive Vice Presidents at the end of the summer.
  • The Gallup Organization
    Outbound Interviewer
    The Gallup Organization Jul 2007 - May 2008
    Lincoln, Ne
    Working while full-time student at UNL. I interviewed and gathered opinions from customers on a day-to-day basis for companies to identify/record what customers thought to calculate service satisfaction levels. Clients then made improvements in existing strategic plans.Honors: Awarded "Team Member of the Month" and "Recruiter of the Month"

Carrie Olson Skills

Sales Account Management Recruiting Leadership Temporary Staffing Permanent Placement Job Fairs Customer Service Employee Training Coaching Human Resources Staffing Services Employee Benefits Executive Search Temporary Placement Time Management Management Nonprofits Hiring Internet Recruiting Resume Writing Talent Acquisition Interviews Employee Relations Career Development Contract Recruitment Building Relationships Sourcing Direct Sales Crm Screening Resumes Cold Calling New Business Development Hospitals Healthcare Training College Recruiting Market Research Applicant Tracking Systems Technical Recruiting Talent Management Salesforce.com Customer Retention Contract Negotiation Business Development Onboarding Vendor Management Communication Public Speaking Interviewing

Carrie Olson Education Details

Frequently Asked Questions about Carrie Olson

What company does Carrie Olson work for?

Carrie Olson works for Linkedin

What is Carrie Olson's role at the current company?

Carrie Olson's current role is Customer Success Manager | Help[in]g government clients leverage LinkedIn Learning.

What is Carrie Olson's email address?

Carrie Olson's email address is ca****@****ail.com

What schools did Carrie Olson attend?

Carrie Olson attended University Of Nebraska-Lincoln, Tecnológico De Monterrey.

What are some of Carrie Olson's interests?

Carrie Olson has interest in Animal Welfare, Children, Arts And Culture, Disaster And Humanitarian Relief.

What skills is Carrie Olson known for?

Carrie Olson has skills like Sales, Account Management, Recruiting, Leadership, Temporary Staffing, Permanent Placement, Job Fairs, Customer Service, Employee Training, Coaching, Human Resources, Staffing Services.

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