Carrie Ortz Email and Phone Number
With over 10 years of experience in cybersecurity, I am passionate about protecting the critical infrastructure and assets of Duquesne Light Company, a leading electric power company in Pennsylvania. I have a strong background in configuration management, security engineering, and compliance, and I hold multiple certifications, including GSEC, Security+, and VMware Certified Associate. I am driven by the mission of ensuring the availability, reliability, and accuracy of the company's systems and networks, and I value collaboration, innovation, and continuous improvement.As a Senior Cybersecurity Analyst, I develop and maintain configuration management documents in compliance with NERC standards. I also provide daily support and solution design for Tripwire Enterprise, a tool that monitors the configuration changes and integrity of the company's systems. Additionally, I monitor and analyze event logs to detect potential security incidents, and I provide technical guidance and training to other team members. I leverage my skills in Tripwire Enterprise, Trellix SIEM, Tenable Security Center and Symantec Endpoint Protection to enhance the security posture and performance of the company.
Duquesne Light Company
View- Website:
- duquesnelight.com
- Employees:
- 1387
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Supervisor Cip Cybersecurity OperationsDuquesne Light CompanyPittsburgh, Pa, Us -
Sr. Grc Analyst IiDuquesne Light Company Aug 2024 - Present• Point of contact for GRC related operations , including deployment and change management.• Ensure the timely and effective resolution of audit and review issues related to security within NERC CIP compliance regulations.• Collaborate with IT, security, and operational teams to enhance compliance protocols and reinforce access control measures.• Identify areas of non-compliance and propose corrective actions, tracking issues to ensure timely resolution.• Currently performing a dual role of my previous role, Sr. CIP Cyber Analyst, and SR. IT GRC Analyst -
Sr. Cip Cybersecurity AnalystDuquesne Light Company Jun 2023 - Aug 2024Pittsburgh, Pennsylvania, United States• Conduct regular scans and assessments using Tripwire Enterprise 9.1 to detect unauthorized changes, vulnerabilities, and deviations from NERC CIP assets secure configuration baselines, ensuring the security posture is compliant.• Provide technical support and troubleshooting expertise to resolve issues related to Tripwire Enterprise 9.1 configurations, agent deployments, and scan failures.• Develop and deliver training programs and workshops for employees on configuration monitoring practices and NERC CIP compliance requirements to enhance organizational awareness and preparedness.• Monitor security alerts and events generated by Trellix (formerly McAfee) ESM solutions to identify potential security incidents and anomalous activities.• Participate in incident response activities, including investigation, containment, and remediation of security incidents.• Conduct regular vulnerability assessments and penetration testing using Tenable.sc/Nessus to identify potential weaknesses in systems, networks, and applications.• Maintain vulnerability tracking and reporting systems to monitor progress and ensure timely resolution of identified security issues. -
Cyber Security AnalystDuquesne Light Company Feb 2020 - Mar 2024 -
Infrastructure EngineerDuquesne Light Company Apr 2022 - Nov 2023 -
Senior Call Center SpecialistPittsburgh Public Schools Mar 2019 - Feb 2020 -
Senior Security AnalystDick'S Sporting Goods Sep 2012 - Apr 2015Pittsburgh, PaDesign, install and configure Fischer International Identity Management Suite, specifically the High Privilege Account Management feature.Responsible for maintaining all Information Security software, including but not limited to, IronPort, Checkpoint, Varonis, LogRhythm, Bit9, Imperva, RSAM.Project lead in Checkpoint GAIA Firewall monitoring migration, as well as Imperva Web Application Firewall migration.Implementation of Bit9 Application Whitelisting software through organization consisting of over 3000 endpointsResponsible for reviewing firewall change requests, as well as infrastructure and application changes. -
Server SpecialistTeq Guys, Inc. May 2012 - Sep 2012Design, install and configure VMware ESXi, within vSphere 4 and 5 environments with VCenter management.Experience with VMware View desktop virtualization (VDI)Design and implement EMC VNXe SAN environment to ensure high availability and acceptable performance characteristics for VMware vSphere and SAN-backed applicationsDevelop and maintain all aspects of Windows 2003 and 2008 server environments, including user configurations, group policy creation and maintenance, as well as managing Exchange 2003, 2007 and 2010Completed successful migration of numerous Exchange environments as well as Small Business Server migrations -
Network AdministratorThe Sextant Group Mar 2008 - May 2012Greater Pittsburgh AreaAssisted in design and implementation of VMWare and NetApp solution that has resulted in a more stable infrastructure.Manage all clients network LAN/WAN hardware including routers, switches and wireless networking equipment.Act as first point of contact for all major technical issues, including system failures and disaster recovery. -
Network AdministratorBernstein Law Firm Sep 2007 - Mar 2008Successfully implemented Load Balancing within the Citrix Environment.Responsible for more than 50 workstations, as well as Microsoft servers and Citrix servers.Implemented VPN solution for confidential medical record accessibility for specific clientele. -
Internal It/Customer SupportHaley Systems, Inc. Jan 2006 - Sep 2007Successfully implemented ActiveSync with Exchange, allowing for a savings of approximately $5500 annually.Successfully implemented Microsoft Project Server 2003 which increased project utilization and cost.Responsible for Sharepoint Portal Server.Successfully implemented of Windows Server Update Services -
Technical Trainer/Network Support AnalystCohen & Grigsby Dec 2004 - Jan 2006Provided front end support for 250-plus end users on all technical related issues, including handheld technology.Developed instructional materials on technical procedures, as well as user guides for technology equipment and software.Identified and taught non-technical users in one-on-one instruction and group training.
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Network Support AnalystRed Square Mar 2003 - Dec 2004Greater Pittsburgh AreaPerformed system administration of over 30 client networks.Performed remote access management using VPN solutions.Provided 2nd Level support to Helpdesk and various clients as needed.Member of various project team performing migrations of Windows NT 4.0 Server to Windows 2003 ServerSingle focal point for end users seeking technical assistance.Solved complex technical problems over the telephone for customers who have various degrees of computer literacy.Configured user accounts, including logon scripts and group membership, in both Windows and NetWare environments.Managed tickets to ensure a high level of functionality within the Helpdesk.
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Senior Network Support AssociateDick'S Sporting Goods Feb 2002 - Mar 2003Greater Pittsburgh AreaProvided support and timely resolution for 500-plus end users on software and related issues.Diagnosed and repaired hardware and software problems for over 500 users to reduce equipment downtime and improve worker productivity.Authored and contributed to internal IS installation documentation. -
Is Billing Support Staff/Billing CoordinatorSchneider Downs & Co., Inc. Jan 1997 - Feb 2002Assisted the project team on the successful implementation of a new time and billing systems.Accountable for the training and support of other billing clerks on billing invoice system.
Carrie Ortz Education Details
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Check Point Software Technologies, Ltd.Check Point Security Engineering R77 -
Check Point Software Technologies, Ltd.Check Point Security Administration R77 -
Comptia Security+ Certified -
Icm School Of Business And Medical CareersComputer Network Technician -
Mcitp -
Qualysguard Certified Specialist
Frequently Asked Questions about Carrie Ortz
What company does Carrie Ortz work for?
Carrie Ortz works for Duquesne Light Company
What is Carrie Ortz's role at the current company?
Carrie Ortz's current role is Supervisor CIP Cybersecurity Operations.
What schools did Carrie Ortz attend?
Carrie Ortz attended Check Point Software Technologies, Ltd., Check Point Software Technologies, Ltd., Comptia Security+ Certified, Icm School Of Business And Medical Careers, Mcitp, Qualysguard Certified Specialist.
Who are Carrie Ortz's colleagues?
Carrie Ortz's colleagues are Paul Garlicki, Vena Duncan, Jared Bundy, Dan Rusnic, Richard Weil, Rhyan Cochrane, Pe, Pmp, Nhi Diep Alt, Cfa.
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