Carrie Pickering Email & Phone Number

Franklin, Tn

Nashville, Tennessee

As the Digital Delivery Manager/Scrum Master at redpepper I own and drive the development project lifecycle strategy regarding process and cadences. From planning, scheduling, requirements gathering, task management, reviews, delivery and implementation to launch, I keep the team focused on the client's overarching needs and long-term goals. I often drive the creative project lifecycle process as well and work directly with strategists, creatives, UX/UI designers in the same regard.I collaborate closely with all Marketing, Strategy, Design, and other cross functional partners to manage expectations and build access across teams to improve our ability to collaborate and help each other reach our shared goals in the digital landscape. I often communicate with various levels of seniority both internal and external and often outline technical statuses in laymans terms. As a trained Scrum Master I am proficient in agile workflows, sprint development as well team championing. I help to improve overall team camaraderie and culture by creating process and cadence, enhancing collaboration, removing blocks, and fostering a safe and welcome environment. I have trained and consulted in the Agile Methodologies for various partners and individuals.I also own and manage our Partnership Model at redpepper and ensure that we maintain a healthy bench full of vetted digital vendors and established digital partners suited to redpeppers needs. I am the direct liaison between all Digital Creative and Development partners at redpepper and ensure smooth workflows and communication.I play a role as it relates to Digital needs in other department areas such as Scoping and Resourcing.Use of Project Management tools such as: Monday.com, Slack, Aha!, and Google docs

I freelance as a Web Content Editor and have experience working in many types of Content Management Systems. I can easily update and/or edit web content, add or edit blogs, upload images, add in SEO information, proof-read content as needed, etc. For Campaign Monitor I was responsible for regular/scheduled uploads of various blog content for 3 different websites for 3 different CMS' including image uploads/resizing and SEO inputs.

I freelance as a Web Content Editor and have experience working in many types of Content Management Systems. I can easily update and/or edit web content, add or edit blogs, upload images, add in SEO information, proof-read content as needed, etc.

Greater Nashville Area, Tn

Freelance PM/Scrum Master consultant via MojoMediaPros

Short Term Contracted Global Ops Project Manager: Remote position-Lead projects across departments including Product, Marketing, Content and Operations.-Drive and support special projects and initiatives for the CEO.-Main project hire was a 3 month contract to help manage and facilitate a mobile application build partnered with a 3rd party development team.-Manage projects from inception to delivery including global stakeholder alignment on scope, budget tracking, scoping, resourcing, scheduling and deliverables.-Identify roles and responsibilities at the beginning of the project to ensure all deliverables have appropriate ownership, KPIs and best practices.-Partner with North American and Global Regional project owners to maintain oversight of all aspects of project execution through completion.-Promote and enable smooth workflows and communications between departments, regional leads, global partners and local vendors.-Ensure proper and timely reviews, feedback and approvals by global executive team, including the CEO.-Centralize and distribute information by leading weekly cross-functional meetings and project status reports. Provide solutions for roadblocks, and call out to stakeholders.-Maintain digital documentation and project management tool updates.-Guide partners to align on asset prioritization, and develop deliverables lists to meet global functional needs including general operations, regional marketing and global content production.-Coordinate internal strategic and tactical review meetings with global teams in North America, APAC, SEA, MENA.-Monitor and manage budgets across all functional productions, including coordination with Apto’s finance teams and the CEO.-Initiate wrap up / key findings projects tear-down reports and identify opportunities to optimize.-Maintain a strong understanding of deliverables across regions, departments and projects.

Greater Nashville Area, Tn

Fully Remote position:Scrum Master for the mobile app development team under the RV Sales division with Camping World Holdings (headquartered out of the greater Chicago area) and manage a team of developers day to day tasks / timelines for creating various internal React Native applications.Responsibilities include:-Manage changes to the project scope, timeline, and costs-Manage day-to-day production schedules and dependencies between teams and execute the backlog as set forth by the Product Owner-Create new and refine old processes for the company to operate more efficiently and seamlessly.-Facilitates all scrum meetings and scrum processes-Coach and lead the Scrum Team regarding agile scrum practice / processes / tools along with taking actions to direct the analysis and solutions of problems-Increase Scrum Team efficiency, create motivation, and continually champion for change to ensure quality and timeliness -Tracking and removing of impediments for the Scrum Team as well as shielding team from distractions and interferences-Observes and ensures the team achieves the agreed upon Definition of Done-Stakeholder Management, Negotiation, and Communication Skills-Use of Project Management tools such as: JIRA, Confluence, Slack, and Google docsI work remotely out of Nashville, TN.

Nashville, Tn

Working alongside a team of designers and developers to create mobile event applications allowing music lovers and general event attendees to get the most out of their experiences.Responsibilities include:-Create new and refine old processes for the company to operate more efficiently and seamlessly.-Develop, execute, and lead strategic plans to monitor and track project fulfillment from the sale process to product release. This includes working with Sales, Client Services, QA, and Internal Development teams.-Manage changes to the project scope, timeline, and costs-Manage day-to-day production schedules and dependencies between teams and execute the backlog as set forth by the Product Owner-Facilitates all scrum meetings and scrum processes-Coach and lead the Scrum Team regarding agile scrum practice / processes / tools along with taking actions to direct the analysis and solutions of problems-Increase Scrum Team efficiency, create motivation, and continually champion for change to ensure quality and timeliness -Tracking and removing of impediments for the Scrum Team as well as shielding team from distractions and interferences-Observes and ensures the team achieves the agreed upon Definition of Done-Stakeholder Management, Negotiation, and Communication Skills-Use of Project Management tools such as: JIRA, Confluence, Trello, Slack, and Google docs

Nashville, Tn

formally worked at iDesign (acquired by Phase3 Marketing and Communications Jan 2015)-Manage large scale web/digital based projects tasks, budget, scopes, communication, and traffic for the duration of each project-Manage changes to the project scope, timeline, and budgets-Lead all aspects of projects including the Project kick-off and provide a single point of contact for the duration of the project and beyond with weekly progress updates highlighting risks-Maintain 180+ accounts with current clients by taking edits, scheduling their requests, and follow-ups communication-Pitch new ideas and projects when applicable-Use of internal accounting system to create invoices for all relevant client work-Evaluation of signed proposal to create a Statement of Work and Requirements document that highlights specific details of the project with a finalized timeline outlined.-Collect and organize all tasks and edits associated with each digital project -Use of Project Management and digital tools such as: Basecamp, internal Accounting System, Slack, Mailchimp, Emma, Wordpress, CMS', and Google docsI have proficient experience/knowledge in the Digital Project Management realm, client relations/service, and 'tech'​ speak, if you will. My job entails me taking potentially confusing client requests, seeking as much clarification as I can prior to my team being involved, then translating to "tech speak" as actionable tasks for my team members. Then, I take my team members tech jargon and translate back to layman terms for the client. This entails communicating with every team member so I have proficient knowledge regarding the creative positions and development positions and am completely at ease handling multiple kinds of projects and personalities.I've received two promotions in less than a year & 1/2 of working.

Nashville, Tn

(Company was acquired by Phase 3 Marketing & Communications in Jan 2015)-Manage web/digital based projects tasks, budget, scopes, communication, and traffic for the duration of each project-Manage changes to the project scope, timeline, and budgets-Lead all aspects of projects including the Project kick-off and provide a single point of contact for the duration of the project and beyond with weekly progress updates highlighting risks-Maintain 180+ accounts with current clients by taking edits, scheduling their requests, and follow-ups communication-Pitch new ideas and projects when applicable-Use of internal accounting system to create invoices for all relevant client work-Evaluation of signed proposal to create a Statement of Work and Requirements document that highlights specific details of the project with a finalized timeline outlined.-Collect and organize all tasks and edits associated with each digital project -Use of Project Management and digital tools such as: Basecamp, internal Accounting System, Slack, Mailchimp, Emma, Wordpress, CMS', and Google docsI have proficient experience/knowledge in the Digital Project Management realm, client relations/service, and 'tech'​ speak, if you will. My job entails me taking potentially confusing client requests, seeking as much clarification as I can prior to my team being involved, then translating to "tech speak" as actionable tasks for my team members. Then, I take my team members tech jargon and translate back to layman terms for the client. This entails communicating with every team member so I have proficient knowledge regarding the creative positions and development positions and am completely at ease handling multiple kinds of projects and personalities.I've received two promotions in less than a year & 1/2 of working.

Nashville, Tn

Internship for Social Media/Marketing Strategy for the music industry

Nags Head, Nc (Obx)

Kitty Hawk Kites, a $3.4m Outdoor/Adventure Corporation is located on the Outer Banks of NC with over 14 different store locations up and down the island. My job as an assistant Events Coordinator consisted of various responsibilities such as: Coordinating, promoting, and operating "Kids Days" events weekly in four different locations.Assisting in planning and development of several events/festivals/competitions promoted and sponsored by KHK. (Events I helped to plan, develop, promote, and operate include: Annual Watermelon Festival, KHK Kiteboarding Competition, Hobie Day, Roxy/Quiksilver Event, TOMs Shoe Day Festival, Stunt Kite Competitions, Annual Rogalla Kite Festival, SUPtastic Paddleboard Race, Life Is Good Block Party event, BICSUP Race, Kayak Fishing Tournament, and Pirate Festival)Maintained a distribution route twice a week to develop relationships as well as distribute KHK marketing material.Also assisted in the management of various KHK social media platforms.

Gatlinburg, Tn

Provided participants with an unforgettable experience guaranteed to be excellent, time considerate, and safety conscious. Responsible for the well-being of individuals on each tour as well as maintaining a spirited attitude full of excitement and general knowledge of the Smoky Mountain environment. Responsible for keeping tours to strict time constraints along with general office administrative duties. Answering phones, booking tours on a system using strictly Apple products/software, explaining safety standards and procedures to participants, along with maintaining and assigning proper gear.

Hendersonville, Tn

Hired immediately as a keyholder because of background in retail and sales.Responsibilities included: Solely opening and closing the storeManaging the cash drawer and deposits.Assisted in the visual merchandising and store layout, redoing table/window displays on a weekly basis.

Nashville, Tn

-First hire for a new team to develop from scratch a new HRIS / SaaS based product and the sales strategies involved with marketing the new product.-Assisted in the development and testing of cold calling scripts-Cold called businesses with group health plans 5 days a week (over 10,000 calls logged)-Developed powerpoints and hosted multiple webinars per week via GoToMeeting-Managed a team of 5 sales people -Account Manager and tech support for over 20 different accounts.-Use of Project Management tools such as: Salesforce, GoToMeeting, HipChat, Numbers, and Powerpoint

Cookeville, Tn

Intern at the Business Media Center at TN Tech where I worked closely with Mike Aikens, one of the project managers on a TN Board of Regents project, mostly to do with RODP.Also worked on the Ollie Otter Project and the Sammy Sturgeon Project

Cold call TN Tech alumni 3 days a week and ask for monetary contributions towards the university. I raised over $30,000 for the University during my time working.

Tn Tech University

Both of these chairs involved countless hours of planning and organizing events and trips for the sorority as a whole. Working within a budget and providing excellent, well executed experiences for all.

Cookeville, Tn

Worked as intern for MMA Creative under DD McCloud. I did numerous things, working on large projects such as the CATS transit bus system here in Cookeville, the KCBS bbq. Participated in all kinds of marketing research online, sat in on brainstorming sessions and recorded notes. Did office work, created a few designs for companies myself. Proficient in Excel, Microsoft Word, Powerpoint, and Photoshop.

B.S. In Business Administration, Marketing

Activities and Societies: Kappa Delta Sorority, Marketing Club, Student Government Association (Business Senator), Mortar Board, SAR.

Education record