Operations Manager at DCS Business

• Consult with customer and review website requirements for product sales• Manage suppliers, cost, inventory and related supply chain activties• Specialization in custom supply chain management software • Website content management and pricing strategy based on product positioning and sales volumes• Refresh and maintain website content including product details, graphics and purchasing options• Cost and pricing management. Pricing simulations and modeling in Excel • Strong organizational and supplier management skills• Manage event supplier contracts, product specifics, delivery schedule and invoicing• Create and maintain service contracts and schedules• Maintain and update supplier database• Change order management for suppliers and vendors minimizing impact to cost, schedule, and quality

• Manage all customer purchasing requests• Perform inventory management, forecasting and ordering to ensure product availability• Negotiate and purchase materials per customer requirements• Receive, ship and track all items • Set and manage business financial goals and cost reduction efforts• Manage supplier and contractor relations• Invoice customers and ensure processing in an efficient and timely manner • Perform due-diligence and feasibility study of owner operated business opportunities• Select business and complete legal and financial acquisition• Create processes and procedures for human resources, sales, marketing and operations• Create and report monthly P&Ls to corporate offices and accounting firm• Ensure payroll is accurately and timely processed• Design and implement a business plan and marketing strategy• Hire and train employees and management staff• Partner with Corporate office to maintain brand recognition and company growth projections• Establish and maintain community connections for both sales and fundraising activities• Increased store profits by 17%• Sold and transitioned business to new owner

• Coordinate, schedule, and manage all AiO PCA builds with local CM• Fulfill all build requirements, ensure part availability and problem management for any high risk items• Identify and implement cost reduction opportunities within AiO’s on-site proto PCA group• Partner with HP Vancouver and Boise to utilize and manage current PCA component inventory at all sites• Develop TQRDCE for PCA build suppliers• Design, create and implement a MS Access cost tracking database. Once released, train all users• Focal point for AiO and IPMO costed BOM tracking and analysis• Develop and maintain contacts with multiple manufacturers, sales representatives, distributors, and business partners• Ensure all suppliers have appropriate CDAs and Purchase Agreements in place and up-to-date• Maintain all PCA related data in multiple systems. Process and track purchase orders • PCO processing• Create and document PCA processes for cost, quality, schedule and cross division workflows

• Analyze and prioritize monthly collection strategies to align with business needs • Research and reconcile accounts by compiling, analyzing, and documenting information via multiple systems and tools• Initiate contact with customers using multiple communication methods• Identify, negotiate, and implement solutions to receivable issues in accordance with policies, procedures and standards of business practices (write-off, internal adjustment, credits, etc)• Evaluate complex situations and create solutions that appropriately balance customer satisfaction and HP profitability• Escalate outstanding receivables to internal and external contacts to resolve issues in a timely manner • Provide monthly account reports to various levels of management

• Maintain lab budget and cost allocation• Perform monthly financial analysis for management review• Technical writing- Support Guide, User's Guide and Application Design Guide for ORACLE based IM tool• Desktop Software installation and troubleshooting for financial analysts• Create and maintain "Current Project" web page