Carrie Simons Email and Phone Number

Index policy and claims documents into customers policiesImport documents into Kofax and KnowledgelakeSpecialize in the Knowledgelake document center for splitting multi policy batches into individual policies for processing with correct codes

Amcap Home Loans Jan 2022-Dec 2022Senior Loan ProcessorProcessed FHA, Conv, VA and RD loans in EncompassHandled loans with down payment assistance programs such as, NM MFA, AR ADFA, TDHCA and TSAHC Concurrently managed the pipelines of seven different loan officers Reviewed and evaluated loan applications to determine if customer income, assets and property qualifyWorked with the loan officers to ensure their loans closed on timeRan weekly pipeline meetings with loan officer teams to provide status of all active loansOrdered all necessary items appraisal, title, voes, vods, and account checkReviewed all documentation to ensure accuracy and completeness prior to submitting to underwriting

Processed FHA, Conv, VA and TDHCA and TSAHC Bond loans in Lending QB Assisted with restructuring of difficult loans Processed both retail and wholesale loansLiaison between loan officers, borrowers and operationsConsistently in the top closings for the companyReported on active loan status to loan team upon request

Assisted in transitioning from Calyx Point and paper files to Encompass Software and a totally paperless systemProcessed for several top producers, worked with them to increase their closingsHandled FHA, Conv, VA, USDA and TDHCA and TSAHC Bond loansWorked closely with underwriting to make the tough loans workTrained new processors and assisted with boot camps for new recruitsOrdered and followed up on appraisals, title, voes, and vods orders

LP2 signing authoritySpecialized in Fannie Mae, Freddie Mac and FHA refinancesMaintained a pipeline of 50-85 loansWorked with customers and sales to get the loans to closingConsistently met and exceeded monthly goal

SASE Level 1 – Underwriter Level 1 Signing authorityWorked in both Edge and AS400 Specialized in Making Homes Affordable Program and Conventional LoansMaintained a pipeline of 50-100 loansWorked with customers one on one to meet underwriting conditions and close loan in timely mannerConsistently met and exceeded monthly goalTrained new employees on MHA loans and NY CEMA guidelinesStarted as a temporary associate with Aerotek May 2009 and was hired on full time in Oct 2009

Cultivated and maintained long-term business relationships within a regional territory to ensure company growthFront line contact with customers from point of origination to fundingEducated customers on products and proceduresReviewed and evaluated mortgage loan applications to determine if customer and property meet company guidelinesHandled national and wholesale accountsMaintained a pipeline of 75-100+ loansClosing ratio of at least 70%Sign off authority up to Tier D or Level 4Created an educational packet and schedule to train new account managers