· Managed big picture client account strategy and budgets· Interfaced with clients daily to meet short- and long-term needs· Communicated client needs to internal teams to aggressively meet goals and accurately execute projects· Specialized in overall Interactive marketing strategy, including SEO, PSM, guaranteed cost-per-lead generation and website development· Enhanced existing clients' experience through additional sales of beneficial services

DIRECTOR OF SALES & MARKETING· Increased private dining sales 13% per year and doubled the business client base in 2.5 years· Conceptualized, created and executed an in-depth marketing plan which increased sales through Direct Marketing· Presented product and processes to groups of internal and external clients· Planned, coordinated and assured execution of every aspect of private events· Negotiated with multiple vendors to gain maximum benefit for clients and company· Managed recruiting, scheduling, motivating and evaluating of staffSERVICE MANAGER· Supervised performance and conducted evaluations of 60+ servers· Assumed responsibility for product quality and operational success of the restaurant· Interviewed and recruited top quality talent· Oriented and facilitated training for new employees· Constructed the schedule, balancing operational needs with labor control goals· Directed crisis management and resolved client issues in a positive manner· Tracked long term financil progress and balanced daily monetary transactions