Chih-Yu Liang Email & Phone Number

Taipei, Taipei City, Taiwan

• Helped to support Client Due Diligence Repository Taiwan and Hong Kong Rollout - Using Cloud solution and Postman and Azure Data Factory for data transmission• Onboarded new Business Process Management application • Managed 4~5 external resourcesFor application simplification• Decommissioned internal approvals system - Replace local system with global systems• Decommissioned APAC Contract Database• Decommissioned Knowledge Management System

Taipei City, Taiwan

• Provided technical support for system issues.• Provided oversight and life-cycle support of the system.• Vendor management and stakeholder management.Corporate Communication Area (Global Intranet) & Compliance Area (Sharepoint related applications)• Gathered user requirements and implement them.• helped to manage two external resources.

Hong Kong

Finance Area• Gathered user requirements and created specifications, including technical part.• Made sure project meets deadlines.• Provided technical leadership to on-site developers.Compliance & Human Resource Area• Identified problems with system operations and provided workarounds.• Provided technical support for routine interfaces and system issues.• Raised information, bug and feature requests to the development team or support specialists from vendor… Show more Finance Area• Gathered user requirements and created specifications, including technical part.• Made sure project meets deadlines.• Provided technical leadership to on-site developers.Compliance & Human Resource Area• Identified problems with system operations and provided workarounds.• Provided technical support for routine interfaces and system issues.• Raised information, bug and feature requests to the development team or support specialists from vendor side.Real Estate Management Area• Taipei Office move project: On-boarding new access control management system and adding new office into existing meeting room system.Knowledge Management, File Encrypted and internal approvals systems - As application owner.• Provided oversight and life-cycle support of the system.• Vendor management and stakeholder management. Show less

Taipei City, Taiwan

Electronic Trading System - Taiwan/Hong Kong• Maintained the systems, including any technical issues, system efficiency improvement and security control.• Developed new project, suitability frequently controls, which limit client’s transaction to abiding by regulation.• Certificated JPMC Application Security Champion. Monitored the vulnerabilities and remedied our systems.

Taipei City, Taiwan

Logistic Management System - Inventory Module• Fixed bugs from existing websites, improved system efficiency and enhanced existent processes.• Trained over 15 staff members in internal web functions, including steps on how to use system and the system processes.• Dealt with on site issues from six regions and coordinated with users from different countries.• Developed new modules: a) Price module: Reducing the error rate of quoted price and decreasing human resource… Show more Logistic Management System - Inventory Module• Fixed bugs from existing websites, improved system efficiency and enhanced existent processes.• Trained over 15 staff members in internal web functions, including steps on how to use system and the system processes.• Dealt with on site issues from six regions and coordinated with users from different countries.• Developed new modules: a) Price module: Reducing the error rate of quoted price and decreasing human resource costs. b) Consignment module: Improving customer satisfaction. Show less

Taipei City, Taiwan

Internal Websites• Used Java, Struts2, Spring, Hibernate to develop websites.• Supported for partner company (APTG)'s EAM project to generate internal reports to assist in decision.Machine Learning• Developed a web crawler to retrieve data from reliable sources and worked on Chinese text mining in order to analyze the impact of news and public opinion on the company and its competitors.• Used Python and Weka to conduct data analytics research.

Master Of Business Administration (Mba), Management Information Systems, General

Bachelor'S Degree, Management Information Systems, General

Activities and Societies: Treasurer (2010), Vice Public-Relations Manager (2009)