Carrie Chenard Email and Phone Number

• As a temporary Residential Administrative Assistant & Training Coordinator for Darlington County DSN Board, provided administrative and clerical support to the CTH Residential Director. Support included answering phones, handling correspondence, project coordination, maintaining project databases, began updating training files and reorganizing nearly all facets of this position into a more efficient work model. • Administrative and highly accurate clerical support• Research and information management• Utilizing MS Office and Adobe products to produce reports, presentations, charts, and desktop publishing projects

• Provided administrative and clerical support to the City of Florence Urban Planning and Development department. Such support included research and utilizing MS Office and Adobe Acrobat to produce reports and charts for internal and external use. • Covered the zoning front desk providing customer service, answering phones, and issuing zoning permits according to the Zoning Ordinance of the City of Florence.

• Provided exceptional administrative & highly accurate clerical support to the Executive Director. Served as a member of the Executive Staff. • Coordinated/worked closely on projects with other departments including nursing, finance, human resources, & residential. Such projects often involved patient care; ordering supplies; compiling & preparing confidential records; providing information & communication to families of patients, staff, & visitors. • Provided oversight for internal organizations such as the Family Advisory Council & the Staff Support Team. Managed multiple projects concurrently.• Took the initiative to analyze DCDSNB’s needs such as excessive cost areas & researched then developed strategies to effectively address those needs where possible & cost effective. Began a paperless office project. Improved organization of data. Significantly improved organization & presentation of Compliance Audit materials to Review Consultants.• Coordinated, reworked & monitored all vendor contracts. Identified excessive billing on vendor contracts. Researched alternative vendors. Implemented new phone and internet system agency wide in December 2009 resulting in an annual savings of $18,000 & ten times greater IT capability. Significantly reduced IT Consultant costs by negotiating fees with a new vendor & personally troubleshooting minor IT problems, saving DCDSNB at least $5,000 annually. • Composed/revised many administrative policies & employee handbook policies submitted to the Executive Director/Staff then to the Board of Directors for approval.• Utilized database programs, spreadsheets, & presentation graphics for successful internal & external review and media purposes.• Utilized publishing programs to create DCDSNB’s newsletter, The Challenger. Served as editor & prepared the newsletter for publication and distribution. • Coordinated most agency functions including meetings, social events, & annual training for all employees.

• Provided office technology support in the form of information management• Maintained sole responsibility for major customer and service quality reports for all plants in division; reports were used in divisional meetings to improve working capital and customer service • Utilized database programs (Lotus Notes, BaaN, Citrix, PeopleSoft), spreadsheets, and presentation graphics for internal review and customer service purposes