Carrie Powers Email and Phone Number
I leverage data to drive strategic decision-making and optimize business performance across the St. Luke’s Healthcare System. With over 15 years of experience in healthcare, I specialize in transforming raw data into actionable insights that improve clinical outcomes, operational efficiency, and financial performance. My leadership approach centers on servant leadership, empowering cross-functional teams to take ownership of processes, collaborate effectively, and deliver data-driven solutions that align with organizational goals.As a Certified Coach, Trainer, and Speaker with the John Maxwell Team, I bring a comprehensive understanding of leadership principles and team dynamics. I am trained in leadership development, public speaking, and team building, allowing me to foster a culture of continuous improvement and collaboration. Additionally, as a DISC Consultant, I utilize behavioral analysis to enhance communication, resolve conflicts, and build cohesive teams that drive organizational success.My core expertise includes:✔Business Intelligence & Data Analytics: I have a deep understanding of BI platforms such as Power BI and Epic, which I’ve integrated across various healthcare functions to ensure alignment with clinical, financial, and operational objectives.✔Strategic Leadership & Operational Efficiency: Leading teams of up to 45 professionals, I develop and execute data strategies that deliver measurable improvements in clinical care and resource utilization, ensuring alignment with enterprise-wide goals.✔Regulatory Compliance: I possess in-depth knowledge of healthcare regulations, including HIPAA, MACRA, and ACOs, and have successfully developed analytics solutions to meet regulatory requirements.✔Technology Optimization: I implement and optimize advanced data tools, driving key integrations and upgrades to support system-wide reporting, care management, and decision-making processes.✔Stakeholder Collaboration: Building long-term relationships with internal and external stakeholders, I cultivate a culture of data-driven decision-making. ✔Data Literacy: My efforts to establish data literacy programs across healthcare teams have enhanced employee understanding of key metrics and KPIs.
St. Luke'S Health System
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Sr. Director Business IntelligenceSt. Luke'S Health System Apr 2021 - PresentBoise, Idaho, UsI lead a team of 45 professionals across clinical, revenue cycle, supply chain, HR, finance, and patient access, spearheading strategic data and analytics initiatives that drive performance across the health system. I focus on aligning data strategies with business needs while fostering a culture of data literacy and collaboration. I oversee the integration of advanced BI platforms like Power BI, ensuring their successful deployment to optimize decision-making processes and operational efficiency. Additionally, I lead efforts to improve clinical care, resource utilization, and service expansion through data-driven solutions.
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Business Intelligence ManagerSt. Luke'S Health System Jan 2019 - Apr 2021Boise, Idaho, UsI led the development, implementation, and support of high-quality reporting and analytics tools for the health system. I managed a team of 20 technical professionals, applying my expertise in Epic and operational workflows to deliver tailored BI solutions. I also introduced Scrum methodology to streamline the development process and collaborated with key stakeholders to ensure that the data needs were met effectively. My role included managing vendor relationships, enhancing team efficiency through SOP development, and delivering critical insights during the COVID-19 pandemic.
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It Project Lead - Data And AnalyticsSt. Luke'S Health System Jul 2016 - Jan 2019Boise, Idaho, UsI oversaw the planning and execution of data and analytics projects, working closely with internal teams, subcontractors, and government agencies. My responsibilities included ensuring compliance with healthcare regulations, such as MACRA and ACO standards, while optimizing technology to support risk-based contracts. I was instrumental in leading interoperability initiatives, enhancing data-sharing capabilities across the health system, and delivering Epic upgrades that improved reporting and operational functionality.
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Application Coordinator Ii - Epic Ambulatory TeamSt. Luke'S Health System Jun 2013 - Jul 2016Boise, Idaho, UsI provided enterprise-wide solutions through Epic system optimizations, reporting, and analytics. My work involved designing and testing of the ambulatory application that translated operational needs into effective solutions. I also mentored junior team members and collaborated with end-users to ensure that the Epic system delivered the functionality required for both clinical and operational success.
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Clinic ManagerSt. Luke'S Health System Dec 2012 - Jun 2013Boise, Idaho, UsI managed the daily operations of the OBGYN clinic, leading efforts to transition from paper charting to electronic health records (EHR). I worked closely with senior leadership to ensure compliance with regulatory standards, optimized workflows, and provided mentorship to clinic staff. Additionally, I managed the clinic’s budget to ensure efficient, high-quality care delivery.
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Clinic Coordinator/Business Office ManagerSt. Luke'S Health System Jun 2010 - Dec 2012Boise, Idaho, UsI managed the business office operations, focusing on financial management, patient billing, and ensuring compliance with healthcare policies. My role included overseeing revenue cycle processes and collaborating with clinical staff to optimize administrative workflows.
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Medical Records SupervisorSt. Luke'S Boise Orthopedic Clinic Aug 2006 - Jun 2010I led the medical records department, ensuring accurate documentation, regulatory compliance, and efficient workflow management. I was responsible for transitioning to digital records and improving data accessibility across departments.
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Admissions Director/Interim Health Information Management DirectorLife Care Centers Of America Aug 2005 - Aug 2006Cleveland, Tennessee, UsI managed the admissions process, patient records, and compliance with regulatory requirements. During this time, I streamlined documentation processes and enhanced communication between departments to improve patient care. -
Special Billing CoordinatorSt. Luke'S Health System Aug 2004 - Aug 2005Boise, Idaho, UsI ensured accurate and timely billing processes, working closely with insurance companies and healthcare providers. My role involved improving billing accuracy and reducing turnaround time for claims processing.
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Medical Billing SpecialistWoman'S Clinic,The Sep 2003 - Jul 2004I was responsible for processing patient billing and insurance claims and ensuring compliance with healthcare regulations. I also collaborated with clinical staff to resolve billing issues and improve patient satisfaction.
Carrie Powers Education Details
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Boise State UniversityHealth Information Management
Frequently Asked Questions about Carrie Powers
What company does Carrie Powers work for?
Carrie Powers works for St. Luke's Health System
What is Carrie Powers's role at the current company?
Carrie Powers's current role is Sr. Director Business Intelligence | Data-Driven Healthcare Leader | Certified John Maxwell Team Member | Certified Maxwell DISC Consultant and Trainer.
What schools did Carrie Powers attend?
Carrie Powers attended Boise State University.
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