Carrie Evers Johnson Email & Phone Number

Rogers, Ar, Us

Responsible for the strategic direction, development, and budget management of J.B. Hunt's User Experience organization, leading a diverse team of UX professionals, including directors, managers, and experts in product and UI design, research, and content. Responsible for the user experience of J.B. Hunt 360, a multimodal digital platform with over 30 products connecting professional drivers, carriers, railroads, and customers, enhancing data transparency, providing real-time visibility, and aligning with business goals to drive organizational growth.

Led J.B. Hunt's User Experience organization of 70+ professionals responsible for designing, developing, and delivering a best-in-class supply chain management platform, J.B. Hunt 360. Focused on innovative solutions to enhance our internal & external users' experiences and drive operational excellence.

Directed the full user experience and strategic evolution of products and projects for the J.B. Hunt 360 platform, contributing to a $500M digital transformation aimed at modernizing legacy systems into a unified cloud platform.

Led and managed a team of product & UI designers and researchers across 10+ products in the J.B. Hunt 360 platform, fostering growth through coaching and feedback. Directed strategic UX initiatives, including the creation of the UX Culture Club, Design Bootcamps, and recognition awards, driving innovation and enhancing organizational culture.

Managed a team of UX/UI designers and researchers across multiple products in the J.B. Hunt 360 platform. Coached, mentored, collaborated, and ensured the successful delivery of user-centered design solutions that support overall business objectives.

Led a team of 14 software engineers in the development and implementation of the Routing Guide product. Oversaw project management, release management, and code quality assurance, while optimizing team efficiency to ensure seamless software development and stakeholder satisfaction.

Oversaw the Engineering & Technology organization's budget, aligning financial strategies with business goals, driving project success, and effectively handling changes while maintaining scope and timelines.

Directed marketing initiatives and cross-functional teams to drive engagement and launch the J.B. Hunt 360 platform. Managed project planning, reporting, and Investor/Public Relations efforts with the CEO, CFO, and stakeholders, maintaining a positive public image through media interactions.

Provided high-level administrative and project management support to Shelley Simpson, now President & CEO and former CMO, maintaining confidentiality and professionalism. Led and executed large-scale projects and events with budgets exceeding $1M, managed strategic initiatives, and handled critical communications. Developed detailed presentations and reports for executives, while leading a team of management assistants to ensure a collaborative and efficient work environment.

Directed end-to-end recruiting efforts, achieving a 424% increase in headcount for the newly established quickly growing Integrated Capacity Solutions business unit. Partnered effectively with hiring managers to oversee the recruitment process and ensure a successful expansion of the team.

Drove a 670% increase in billable hours by cultivating robust client relationships, leading full-cycle recruitment, and optimizing talent acquisition processes with comprehensive client services.

Oversaw end-to-end recruitment for Sam’s Club Home Office management roles, managing logistics, travel, interview schedules, and candidate communication while supporting Management Recruiters throughout the hiring process.

Strategic Leadership

Professional In Human Resources

Bsba, Human Resource Management