My customer base consisted of sole traders, small businesses and charities based in the West Berkshire area, to whom I provided an outsourced bookkeeping function.I helped my customers keep their business financial affairs in good order so they had a good understanding of where they were and where they could save money and improve systems within their day-to-day business processes.

As an Account Manager, I successfully handled bookkeeping, provided first-line IT support (specializing in Microsoft Office products), and supported sales efforts to build strong customer relationships. My proactive approach contributed to the company’s growth, allowing the Managing Director to focus on strategic initiatives. I achieved various milestones, including Microsoft Gold Certified Partner status and implementing a customized CRM system.

As a proactive Executive PA, I empowered the MD, of a small international logistics company to focus on strategic business development by efficiently managing and being responsible for the Head Office functions; including financial management, organization, and communication. I was also part of the management team, making decisions and problem solving in the MD’s absence.Notable achievements include; • The project management of the first company website• Event management of all… Show more As a proactive Executive PA, I empowered the MD, of a small international logistics company to focus on strategic business development by efficiently managing and being responsible for the Head Office functions; including financial management, organization, and communication. I was also part of the management team, making decisions and problem solving in the MD’s absence.Notable achievements include; • The project management of the first company website• Event management of all trade exhibitions• Creation and implementation of many new company policies and procedures• Bringing the finance function in-house and taking full responsibility up to trial balance at year end Show less