- Helped manage team of software systems testers, and testing of the localized software for a large producer of medical equipment. - Help develop systems and processes to increase efficiency, production, and cost effectiveness.- Make sure budgets are adhered to, and products are delivered on time. - Work closely with internal teams to support in projects planning and budget estimation. - Localize JSON, XML, HTML, and other website files.- Manage complex multimedia projects that need localization in softwares such as Captivate, Premier, AfterEffects, Storyline, Smartling, Drupal, InDesign, Publisher, and Illustrator for large accounts.

Managed collection office including hiring, training, and managing employees. Reported to the President and the Board of Directors. Managed upset customers and resolved conflicts in challenging situations. Interacted with clients and utilized excellent organizational skills. Decreased delinquency on 30+ day account from 21% to under 3%.

Managed office, prepared Profit and Loss Variance reports, made lending decisions, hiring, training, and managing employees, collections, legal action, title work, customer service, closing loans with customers, dealer relations. Opened the Carson branch with little supervision, created new dealer accounts and took the office to 4th place in the first year open, and 2nd place the second year open, out of 24 branches. Managed the largest branch in the company for 2 years.