Carrie Lynch, M.Ed. Email & Phone Number

Fort Collins, Colorado

Receive and investigate customer technical complaints.Author complaint reports and submit to marketing partners.Initiate and assist with deviation investigations.Communicate with regulatory agencies.

Louisville, Colorado

Review batch records for medical devices and drug products.Investigate deviations.Author CAPA reports.Perform supplier quality investigations.Perform weekly internal quality audits.Author annual product record reviews.Investigate customer complaints.

Pfizer

Review data from over 15 reports to then create a summary report.Investigate and resolve discrepancies.Initiate changes in limits. Communicate effectively with several departments.Quickly mastered the skills and practices needed to become proficient in handling and processing of large volumes of a wide variety of documents according to GMP and FDA regulations.Perform duties in a safe manner. Maintain safe and clean working environment by complying with procedures, rules, and regulations.Contribute ideas and participates in initiatives that will lead to continuous improvement of procedures (efficiency and/or quality).Manage customer communications via phone and email and in person.Proficient in Microsoft Office Suite (Word, Excel, and PowerPoint)Effectively listen to customers concerns, identify tasks at hand, and take appropriate action to achieve positive results.Provide administrative support to all internal and external clients including copying, data entry, and maintaining files.Created a new Job Aid, updated current Standard Operating Procedures and current Job Aids.Add new material to file records, and create new records as necessary.Box and transfer records to inactive storage according to file maintenance guidelines and/or legal requirements.Find and copy records in response to requests from authorized users.Keep records of materials filed or removed, using logbooks or computers.Modify and improve filing systems, or implement new filing systems as requested.Perform periodic inspections of materials or files in order to ensure correct placement, legibility, and proper condition.Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.Read incoming materials in order to determine how and where they should be classified or filed.Track materials removed from files in order to ensure that borrowed files are returned.

Odessa, Tx

Prepared samples and reagents for analytical testing according to the Standard Operating Procedure (SOP), the state regulations, and laboratory standards.Assisted in the updating of SOPs.Prepared chemicals for in-laboratory use and for other department use.Maintained 100% accurate data, inventory, and equipment usage records.Effectively communicated with management any areas of concern including test results.Recorded observations of performance of the laboratory equipment on a daily basis.Created reports, interpreted test results and assigned flags if necessary. Cleaned, organized, and maintained the laboratory space and equipment.Quadrupled the laboratory’s recycling program.Implemented the new LED usage to lower the city’s environmental impact.

Nimitz Junior High, Odessa, Tx

9th Grade Biology, 9th Grade Inclusion Biology, 9th Grade GT BiologyCreated and implement lessons and activities based on the National, State, local and building standards while engaging all students.Attended and positively contributed in 504 and SPED meetings.Created an atmosphere conductive to learning.Challenged each student to exceed expectations and take pride in their work.Introduced students to new practices including a lab report, and journal.Communicated with families on a semimonthly basis or sooner if needed.Communicated with fellow faculty to resolve prewritten state lessons’ problems.Constructed and maintained an elaborate electronic record book.

Northern Colorado

Create lessons around clients’ needs in order to draw knowledge and understanding out.Demystify areas of client concerns in matters best suited to fit needs.Encourage clients to self-advocate and locate additional resources.Assist in developing critical thinking skills and successful long term study habits.Document individual progress of clients in a positive and uplifting manor.Communicate with parents and family members regarding student progress and needs.

Master Of Education (M.Ed.), Educational Leadership, Renewal And Change, 4.0

Dean's list Spring 2011. Dean's list Summer 2011.

Bachelor'S Degree, Zoology/Animal Biology, 3.2 Gpa

As a student, I volunteered for the 4-H extension office. I assisted with several projects including the heritage arts, horse, dog.