Carrie Miller (Morrison) Email & Phone Number

Boston, Ma, Us

- Responsible for benefits programs throughout the Americas, EMEA, and APJ regions, totaling over 1,200 employees- Maintain an in-depth knowledge of benefits developments & legal requirements in the industry- Professional Skills • Outstanding communicator • Knowledgeable & Credible • Benefits subject matter expert • Multi-tasker & detail oriented • Self-starter • Analytical & critical thinker • Project Management- Benefits Administration • Day to day operations • Employee support & advocacy • Employee Wellness Programs: organize/execute/drive engagement • Onboarding & offboarding employees • COBRA admin • HSA/FSA admin & management • Open enrollment education & admin • Billing & claims support • Payroll deduction support • Vendor/Carrier/Broker relationship management • 401(k)/Pension Plan Admin • Personal Financial Education Resources • Design & Deliver Program Communication, Tools/Resources: Employee Presentations, Education, Newsletters, FAQs, Benefits Reference Portals & Decision Making Tools- Strategic Planning • Responsible for researching, recommending, and implementing benefits plans that align with the overall goals/budget, as well as provide competitive benefits offerings • Annual renewals: Benefit Plan Design and Program Development, Global and Regional • Forecasting & budgeting projections • Executive presentations and recommendations • Industry Benchmarking, Data Analysis and Trend Identification • M&A benefits analysis, harmonization and support- Compliance & Global Benefits Governance • Audits, Testing, Government Filing, including + 401(k) Plan: Audits, Fiduciary Committee + Non-Discrimination Testing + ACA (1095/1094) + FMLA/STD/LTD + Form 5500 • Stays abreast of evolving regulatory developments world-wide- Partner with the Global HR team on programs & initiatives that align with DE&I strategies & core values

Sunnyvale, Ca, Us

• Responsible for human resources and operations of four office locations in the Bay Area, plus remote employees throughout the United States, totaling over 150 employees.• Benefits administration including, Open Enrollment Administration and ongoing benefits needs of employees.• Led the implementation and continual maintenance of Paycom, including HRIS System, Payroll, Time & Attendance, and 401(k) systems.• Responsible for on and off boarding new employees, including New Hire Training, terminations, HR Paperwork, integration into company culture, maintain personnel files, etc.• Assist with prospective candidate correspondence, including scheduled interviews and posted job.• Develop policies and procedures, including employee handbook, travel/expense policy, and PTO policy.• Provide management and support to immigration needs ranging from J-1 Visas to Green Cards for 50 employees.• Manager and process US Payroll.• Assist Finance with multi-state & international payroll, A/P, A/R, credit card reconciliation, expense reports, and financial operations.• Implemented travel management system through Egencia and handle booking and travel policy enforcement of all employees.• Schedule and organize meetings, conferences, travel, and other activities as required for all departments.• Provide management and project support to all departments, levels of employees, and CEO.• Personally manage CEO’s email, calendar, personal/family needs, and board member relations.• Manage facilities, contractors, and vendors for office locations, corporate housing, and three office renovations/relocations.• Managed ordering of supplies and daily meals, including Amazon, Costco, and EatClub.• Coordinate event planning for team building, holiday parties, all-company retreats to Tahoe, Sales Kick Offs, and other events for up to 150 people.• Maintain daily contact with clients and co-workers with strong written and verbal communication skills.

- Italy Missions Trip Coordinator: DIRECTED high school age summer camp in Italy, overseeing entire camp programming, consisting of daily schedule, team competitions, coordinating a staff of 15 adults, and managing 60 high school students. - KOK Children’s Choir Adult Leader/Coordinator: CHAIRED the Props and Sets Committee for musical productions by facilitating meeting, set design and construction, and set up and tear down. Served KOK Children’s Choir for 10 years with increasing responsibility for musical productions.- Pastoral Search Committee Young Adults Member: RESPONSIBLE for representing the needs and desires of the Young Adults on the Pastoral Search Committee, during the Lead Pastor search process. Worked with a committee of 6 people each representing different generations, cultures, and backgrounds.- Scotland/Cambodia Missions Trips Member- High School Youth Group Adult Leader/Mentor- High School Survival Camp Counselor/Coordinator

Santa Clara, Ca, Us

• Managed facilities, operations, co-workers, customer service, records, and inventory.• Managed the schedule and calendars of installation crews and outside sales representatives.• Provided management and project support to GM, CFO, and Owners.• Maintained daily contact with clients and co-workers with strong written and verbal communication skills.• Top Sales Representative achieved through accurate project bidding and focus on personalize customer service resulting in the highest inside and outside sales closing rates.• Led the conversion of proprietary database/accounting system to QuickBooks without any disruption to existing accounting, production, and order fulfillment processes.• Responsible for Franchise and Marketing events’ budgets, travel/accommodations, materials, and on-site event logistics.

Azusa, Ca, Us

- COUNSELED 10 Resident Advisors in conflict resolution, social event management, and student mentoring.- LED STUDENT COUNCIL of 10 freshmen students to define strategies and programs to build unity among students in residence hall.- DEVELOPED a supportive environment for 40 freshmen students as a Resident Advisor through weekly social events, resident conflict resolution, and providing an environment where student issues related to living conditions and social interactions were effectively and satisfactorily resolves.

Azusa, Ca, Us

- MANAGED CUSTOMER SERVICE computer and media needs of faculty, staff and students through troubleshooting and service request tracking.

MANAGED Oracle and Equity Edge employee tracking software

Bachelors Of Arts, Liberal Studies; Mathematics Concentration

Bachelors Of Arts, Liberal Studies