Carrie Norman Email & Phone Number

Oregon, United States

Serve on board in support of CREDN mission to support area ED professionals, providing opportunities for connection with those in need of care, community development, continuing education and networking.

Remote - Oregon

• While working as a Senior Regional Outreach Manager, I assisted with the successful transition from MNA field to remote admissions-focused outreach by actively collaborating with key stakeholders. I developed and.
• Exceeded admissions quota on a consistent basis by collaborating with established referral sources and cultivated individuals and organizations to identify and capture new business opportunities.

• As Director of West Coast Outreach, I directed a dedicated team of outreach managers in providing robust outreach support and concierge service to referring professionals nationwide for existing programs and in support.
• I planned and coordinated outreach support for the launch of new residential programs in Houston (TX), Naperville (IL), Chicago (IL) Portland (OR), and San Francisco (CA).

• In this capacity, I oversaw sponsorship procurement and relationships with both national and regional NFP organizations. I arranged funding for individuals and organizations to facilitate eating disorder recovery by.
• I administered development of detailed conference presentation library and RFP process. I synchronized communications campaigns to ensure smooth implementation of program openings and education events.

• While working as National Director of Outreach and Regional Outreach Manager, I directed a dedicated team of outreach managers in providing robust outreach support and concierge service to referring professionals.
• I was promoted within first quarter in position from Regional Outreach Manager to National Director of Outreach.

Orem, Utah

In this role, I executed business development and outreach plans in Oregon, Washington, and Texas while managing a portfolio of national accounts related to substance use disorder treatment. I also, I represented program at regional/national conferences for presenting features to audiences and achieving program goals.

Taos, New Mexico

While working as Business Development and Admissions Director, I directed all facets of incoming admissions to primary substance use disorder treatment, outreach initiatives, and marketing campaigns for referral sources while analyzing results using CRM. It is worth mentioning that I organized program tours, managed intake process for families, and.

In this capacity, I headed execution of contractual elements purchased by a wide range of corporate sponsors, including media, promotions, events, tickets, and hospitality.

Managed incoming admissions, and outreach to referral sources. Utilized CRM in tracking of incoming admissions and outreach productivity. Provided program tours and managed intake process for families. Hosted referents for program tours designed to increase collaboration and referral frequency. Represented program and regional and national conferences..

Managed membership marketing, sales, and retention, including new member integration. Developed and executed all member social events including Men’s and Ladies Member Guest Tournaments. Built CRM and website including online membership roster and membership newsletter.

Managed mail order pharmacy accounts, including utilization review, new client integration, attending benefits fairs and meetings with key accounts. Developed marketing collateral for print and digital distribution that increased revenue.

Supported Creative Directors, coordinated internal and external account meetings along with agency events.

Managed reception, office guests, incoming calls, constituent correspondence, supported state case workers, wrote position pieces for submission in state and national publications. Key Contribution:Contacted a public company on behalf of a constituent with a terminal illness and secured services, then wrote a floor statement in his honor that Senator.