Carriesha Houston Email and Phone Number
Undergraduate senior Majoring in Information Systems and Decision Sciences here at Louisiana State University. My passion for programming and technology started when I was just a Sophomore in high school. Since then, I have worked on numerous programming projects with C++, JavaScript, and HTML.I also have a passion for being involved and giving back to my community. I have worked with organizations such as: The Black Student Union, Coalition of Black Women in Engineering, Minority Women’s Movement, and more to serve the community and highlight issues within them. I look forward to starting my technical career and enhancing my technical skills within time.
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Soc AnalystLoni - Louisiana Optical Network InfrastructureBaton Rouge, La, Us -
Campus InternCdw•G Jan 2024 - PresentBaton Rouge, Louisiana, United States• Working with and in IT to make quick, efficient, and positive solutions for technological needs.• Coordinated with team members to ensure project milestones were met, including organizing meetings and tracking progress.• Assisted in deploying and configuring software and hardware solutions for academic and administrative departments, enhancing campus technology infrastructure.• Facilitated communication between campus IT departments and CDW-G, ensuring clear understanding of project goals and requirements.• Led campus-wide IT initiatives, such as upgrading classroom technology or implementing new learning management systems, enhancing the educational experience. -
Technical Support OperatorLaw Enforcement Enterprise Portal May 2024 - Present• Provide first-line support for customer inquiries via phone, email, or chat.Troubleshoot hardware, software, and network issues with customers.• Guide customers through step-by-step solutions to resolve technical problems.• Document customer interactions, issues, and resolutions in a ticketing system.• Escalate complex issues to higher-level support or specialized teams.• Maintain up-to-date knowledge of company products, services, and technical support policies.Perform remote diagnostics and repairs using remote support tools.• Assist with software installations, updates, and configurations.• Security Clearance• Support the setup and configuration of new devices and systems for customers.• Maintain a high level of professionalism and empathy when dealing with customer issues.
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Louisiana Army National GuardLouisiana National Guard Jan 2024 - PresentBaton Rouge, Louisiana, United States• Enlisted as an Officer Candidate with a specialization in Satellite Communication Systems.• Active Security Clearance.• Carville Unit Social Media Committee -
StudentLouisiana State University Aug 2020 - Present -
TreasurerColorstack At Lsu Aug 2023 - PresentBaton Rouge, Louisiana, United States• On campus organization that caters to black and latinx computer science students• Organized skill-enhancement meetings and career development initiatives.,• Allocating funds to various projects or departments based on organizational Priorities.• Collect, store, and document all cash and transactions. -
Planning And OutreachThe Kollective., Org Aug 2023 - Jun 2024Baton Rouge, Louisiana, United States•Coordinating fundraising activities/events and creating strategic relationships with donors.• Collects data and information to focus on the donors, events and venues.• Administrative duties: project management and event coordination.
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Sales AssociateBath & Body Works Oct 2022 - Jan 2024United States•Deliver excellent customer service experience to each and every very customer.•Knowledgeable of past, current, and future products offered.•Cash-handling at register. -
Customer Service AssociateOllie'S Bargain Outlet, Inc. May 2023 - Aug 2023Harvey, Louisiana, United States•Providing timely and accurate responses to customer questions and concerns.•Keeping the front-end secured and organized.•Money-handling and counting at the end of every shift. -
Student MentorThe Baton Rouge Youth Coalition (Bryc) Aug 2022 - Jan 2023Baton Rouge, Louisiana, United States• Volunteer program specializing in guiding and guiding high school students to better national scores and gain entry into desired colleges.• Served as role model for mentees by demonstrating strong values and ethical standards.• Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
Carriesha Houston Education Details
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Information Systems
Frequently Asked Questions about Carriesha Houston
What company does Carriesha Houston work for?
Carriesha Houston works for Loni - Louisiana Optical Network Infrastructure
What is Carriesha Houston's role at the current company?
Carriesha Houston's current role is SOC Analyst.
What schools did Carriesha Houston attend?
Carriesha Houston attended Louisiana State University.
Who are Carriesha Houston's colleagues?
Carriesha Houston's colleagues are Josh Savage, Omar L, Joseph Erickson, Maria Wheeler, Will Nadeau, Jay Pasquesi, Martin Hughes.
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