In 2022, while continuing to do freelance work with Acupuncturists Without Borders, I decided to also pursue my entrepreneurial and artistic aspirations. During this time, I have invested in personal growth and worked professionally in the following ways:Carrie Snow LLC | Fine Art & Design- Formalized my small art business as an LLC- Using Adobe Creative Suite, designed a unique logo with my hand painted art and established a custom color palette personal to my brand- Created engaging content for social media business profiles on Instagram and Pinterest - Opened online storefront on Spoonflower print on demand site to sell my surface pattern designs on fabric and home decorDesign, Marketing and Training Program Coordination at Acupuncturists Without Borders: - Manages all email & social media marketing - Provides support for continuing education event planning, webinars and online courses through AWB's learning management system- Maintains Shopify website, creating and updating content as needed- Creates videos for fundraising and marketing using Adobe Premiere Pro. Web Design: - Collaborated with author & educator Gerri Ravyn Stanfield to redesign and rebrand her Wordpress website. Crafted new social media and MailChimp templates to match web design assets, enhancing her online presence- Redesigned website for Forest Spring Health, a natural health clinic in Portland, Oregon, ensuring a more user-friendly and visually appealing experienceFor more detailed insights into each of these art & design projects, please explore the "Projects" section. I am excited to bring this enriched skill set to new professional opportunities, with passion for both the artistic and professional domains.

Managed monthly continuing education trainings at universities nationwide for our flagship course, Healing Community Trauma. My role encompassed securing event venues and fostering communication with university staff, students, alumni, licensing boards, and professional associations to ensure the success of these events. In addition, I took charge of event marketing, financial management, procurement, travel logistics, and the orchestration of both printed and digital training resources.Drove the strategic transition of the organization's online continuing education classes to a new learning platform during COVID lockdowns. I spearheaded the development of user-friendly online workflows for over 15 classes, integrating a diverse range of media, including videos, documents, assignments, quizzes, and surveys. Played a pivotal role in implementing and moderating a series of novel continuing education webinars during lockdown bolstering our commitment to sustained community engagement and education. The priority of these webinars was to increase the diversity of our offerings and explore issues of social & racial justice in healthcare delivery.Applied for and maintained approvals from appropriate governing boards and ensured students received proper CE credits. Managed all digital marketing, including email campaigns reaching a contact list of over 10,000 subscribers. Additionally, I oversaw the organization's social media presence, handling all aspects of social media marketing.Designed and managed a dynamic Wordpress website.Played a central role in the transition from our legacy data management system to Neon CRM, significantly enhancing our relationship management and marketing automation capabilities. I spearheaded the process of migrating complex client data and implemented automation campaigns for course sales, donations and memberships. Designed all print marketing materials including brochures, posters, training materials and mailings.

Managed busy Seattle clinic specializing in naturopathic medicine, Chinese medicine, midwifery and massage therapy. Oversaw full revenue cycle from charge capture to billing to payment posting.Assisted patients in navigating complex health insurance issues. Audited insurance claims for billing errors and made corrections as needed.Tracked accounts receivable to ensure proper and timely payments.Managed inventory of medical supplies, office supplies and clinic supplements.Oversaw Vaccination for Children program, maintaining sufficient inventory, reporting usage and ensuring compliance with state regulations.Maintained accurate provider credentialing profiles with insurance companies and Medicaid.Updated Wordpress website, helped design marketing materials and served as primary IT contact.Oversaw large project of to transition the clinic from paper charts to electronic health records (EHR). I researched and tested multiple EHR systems and worked with the clinic owner to determine the best software for the business. I performed quality checks for thousands of charts to ensure successful data migration to the new system.

Oversaw coding, billing, authorizations and follow-up of accounts for multi-physician orthopedic surgery center.Communicated sensitively to patients regarding medical claim denials, insurance problems and outstanding balances.Collaborated with clinic administration, doctors and staff to streamline clinic billing procedures.Identified and troubleshot issues with patient referrals and authorizations.Identified coding/billing problems and submitted appeals when necessary.

Owned and operated profitable private practice treating a diverse patient base in an integrative medical clinic. Designed marketing materials including brochures, web ads, business cards and website.Created and maintained social media outlets and connections.Engaged in network marketing through LinkedIn and Business Networking International to expand referral base.Maintained organized, HIPPA-compliant patient charts and financial records. Performed all other duties associated with owning and operating a private healthcare practice including bookkeeping, billing, insurance credentialing, scheduling and inventory management.

Researched thousands of outstanding insurance claims for the Bastyr Center for Natural Health, the university-affiliated clinic with over 90 medical providers. Collaborated with clinic management and physicians to improve medical coding for maximum insurance reimbursement.Managed communication with insurance companies to ensure accurate billing and timely claim payments.Headed accounts receivable project that decreased outstanding insurance balances by 20%.

As an acupuncture student, I completed my clinic practicum rounds in the following locations:Bastyr Center for Natural Health: Administered acupuncture and herbal therapies to over 200 patients, including a large number of seniors and HIV+ individuals.Harborview Medical Center: Provided acupuncture support to patients suffering from Fibromyalgia and Chronic Fatigue Syndrome.Rainier Park Medical Clinic: Assessed and treated patients at a community health clinic, including many recent immigrants and other traditionally underserved individuals. Highline Medical Center: Provided palliative care to patients receiving treatment for cancer.Providence Mt. Saint Vincent Nursing Home: Supported seniors and long-term care patients in pain management and general wellness.

Researched and contacted over 50 potential funding sources for the Bellevue Boys and Girls Club.Met with key administrative and program staff to determine projects in need of funding.Wrote letters of inquiry and grant proposals to grant makers.Wrote and sent progress reports to grant makers in coordination with their guidelines.Met with appropriate staff to determine effective ways to collect information and measure outcomes.

Within two years, secured over $350,000 for youth programs through government, foundation and corporate grants.Worked with President/CEO and accountant to develop and report on program budgets.Coordinated annual auction & fundraising breakfast that raised nearly $700,000.Evaluated and reported on outcomes and measurements for all funding partners.Managed funding contracts with City of Bellevue, United Way, the Bureau of Justice and the Office of Juvenile Justice and Delinquency Prevention. Supervised volunteers and part-time staff in development office.Oversaw Human Resources division, maintaining organized records for over 50 employees.