Carrie Spates Email & Phone Number

Green Bay, Wisconsin, United States

• Launch and oversee background screening and drug testing process for 375 stores
• Analyze local, state and federal regulations and compose and revise policies and procedures to ensure compliance in areas of hiring, loss prevention, civil recovery and restitution
• Formalize company-wide audit process involving all functional areas of stores to improve operational success
• Design and implement audit software program and training for both formal and self-audit processes
• Assess risk for each store and prioritize audit locations to improve store profitability
• Evaluate results, trends and operational concerns and make recommendations and appropriate actions to senior leadership team.

Green Bay, Wisconsin Area

• Direct Shopko’s retail theft civil recovery revenue of $500,000
• Increase average collection annually with new collection techniques and processes
• Analyze collections and remaining receivables to monitor for program effectiveness and suggest store procedural changes to executive team