Senior Technical Writer
Current
Nov 2020 - Present
AeroLeads people directory · profile
π‘ Carrie Warner Email & Phone Number
Senior Technical Writer at Mattermost
at
Mattermost
1 work email found
@mattermost.com
1 phone found area 855
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Technical Writer at Mattermost
Location
Kitchener, Ontario, Canada
Who is π‘ Carrie Warner? Overview
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Quick answer
π‘ Carrie Warner is listed as Senior Technical Writer at Mattermost at Mattermost, based in Kitchener, Ontario, Canada. AeroLeads shows a work email signal at mattermost.com, phone signal with area code 855, and a matched LinkedIn profile for π‘ Carrie Warner.
π‘ Carrie Warner previously worked as Senior Technical Writer at Mattermost and Technical Communications Manager at Tulip. π‘ Carrie Warner holds Ba, Rhetoric And Professional Writing Co-Op from University Of Waterloo.
Company email context
Email format at Mattermost
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{first}.{last}@mattermost.com
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AeroLeads found 1 current-domain work email signal for π‘ Carrie Warner. Compare company email patterns before reaching out.
Profile bio
About π‘ Carrie Warner
I empower people with knowledge by learning something technical well enough to teach it forward. I love what I do for a living.While the medium has changed over the years, from hard copy manuals, PDFs, and online help, to wikis, websites, and content management systems, the goal remains the same: deliver collateral that meets target audiences where they are, and lead them to success with a product, tool, or technology.At Mattermost, I drive the development and delivery of technical product and developer documentation, product voice and tone, and product translation. I collaborate with leaders across Product Management, Engineering, Marketing, Sales, QA, Technical Support, and Customer Success, as well as cross-functionally coach and mentor colleagues across the organization on communication excellence, process at scale, and identifying the audiences consuming oneβs craft.I'm a professional communicator with a degree in Rhetoric and Professional Writing from the University of Waterloo. I spent the first half of my career translating complex information into information that is consumable, engaging, and immediately valuable for a variety of audiences. Iβm now learning to lead others through their own career journeys in technical writing, UX writing, product training, and localization.
Listed skills include Adobe Acrobat, User Interface Design, Editing, Technical Writing, and 45 others.
Current workplace
π‘ Carrie Warner's current company
Company context helps verify the profile and gives searchers a useful next step.
16 roles
π‘ Carrie Warner work experience
A career timeline built from the work history available for this profile.
Technical Communications Manager
Jun 2020 - Nov 2020
Principal Technical Writer
Jul 2018 - Jun 2020
Senior Technical Writer
Dec 2016 - Jul 2018
Senior Technical Writer
I led a globally distributed writing team developing cloud-based user assistance materials for a product released every 4 weeks. The writing team worked closely with interdisciplinary members of UX Design, Development, Product Management, Marketing, Pre-Sales, and Training worldwide to design, plan, and deliver valuable, compelling product user assistance.
Nov 2014 - Oct 2016
Technical Writer
Aimetis
Researched, authored, and illustrated single-sourced software and hardware product documentation including: online help systems, user and installation guides, quick start guides, knowledge base articles, release notes, and training materials across all supported languages.Provided comprehensive technical and language reviews for product documentation.
Mar 2014 - Oct 2014
Director Of Corporate Communications
Planned, managed, and contributed to the delivery of external communications, sales, and marketing initiativesExpanded message and content pathwaysIncreased inbound traffic via content marketing and social media campaigns.Researched, developed, edited, delivered, and maintained: Press releases, customer deployment case studies, customer stories, company.
Feb 2013 - Jan 2014
Technical Communication Specialist
Designed, developed, and maintained all external end user materials across all enterprise solution offerings and SaaS deployments, related applications, integration plug-ins, and administration consoles, as well as internal tools and documentation processes.Produced technical product training videos and deployment-specific training collateral.
Nov 2008 - Jan 2013
Documentation Manager
Responsible for hiring and managing full-time and contract writers; provided writing supervision, leadership, training, and mentoring to a small group of direct reports, including annual performance evaluations, setting individual staff and departmental goals and objectives, and project resource allocationTransitioned department from from linear to.
Oct 2007 - Nov 2008
Senior Technical Writer
Implemented and maintained single-sourced documentation set for flagship product line, including web-based client, desktop client, and server-side products and services including OEM and custom branded solutions.Developed and maintained internal documentation development and deployment processes, new employee handbook, customer branding processes and.
Jan 2005 - Nov 2008
Technical Writer
Maintained documentation sets for multiple server/client products and hardware products including guides, training, technical white papers, hotfix and release notes, technical support, and service pack bulletins.
Apr 2003 - Jan 2005
Intermediate Technical Writer
Inscriber Technology (Division Of Harris)
Scoped, developed, and maintained award-winning product documentation sets and support materials including release notes, training products, and guides.Created turnkey hardware solution assembly SOP materials.
May 1999 - Apr 2003
Contract Technical Writer
Developed course content for Distance and Continuing Education courses.
Jun 1999 - Aug 1999
Contract Technical Writer
Authored a getting started guide for quick-change container handling components and automation system for pharmaceutical, food, and beverage industries.
Feb 1999 - May 1999
Contract Technical Writer
Validated and maintained existing product documentation, including guides and online help systems for risk assessment, air dispersion modeling, and environmental IT solutions.
Jan 1999 - Apr 1999
Contract Technical Writer
Developed content for payment solutions, electronic check capture, and transaction processing hardware and software solutions.
Jan 1998 - Dec 1998
1 education record
π‘ Carrie Warner education
-
University Of Waterloo
FAQ
Frequently asked questions about π‘ Carrie Warner
Quick answers generated from the profile data available on this page.
What company does π‘ Carrie Warner work for?
π‘ Carrie Warner works for Mattermost.
What is π‘ Carrie Warner's role at Mattermost?
π‘ Carrie Warner is listed as Senior Technical Writer at Mattermost at Mattermost.
What is π‘ Carrie Warner's email address?
AeroLeads has found 1 work email signal at @mattermost.com for π‘ Carrie Warner at Mattermost.
What is π‘ Carrie Warner's phone number?
AeroLeads has found 1 phone signal(s) with area code 855 for π‘ Carrie Warner at Mattermost.
Where is π‘ Carrie Warner based?
π‘ Carrie Warner is based in Kitchener, Ontario, Canada while working with Mattermost.
What companies has π‘ Carrie Warner worked for?
π‘ Carrie Warner has worked for Mattermost, Tulip, Ptc, Aimetis, and Bannister Lake.
How can I contact π‘ Carrie Warner?
You can use AeroLeads to view verified contact signals for π‘ Carrie Warner at Mattermost, including work email, phone, and LinkedIn data when available.
What schools did π‘ Carrie Warner attend?
π‘ Carrie Warner holds Ba, Rhetoric And Professional Writing Co-Op from University Of Waterloo.
What skills is π‘ Carrie Warner known for?
π‘ Carrie Warner is listed with skills including Adobe Acrobat, User Interface Design, Editing, Technical Writing, Online Help Development, Technical Documentation, Single Sourcing, and Structured Authoring.
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