EXCEEDING CUSTOMER EXPECTATIONS BY ANTICIPATING CUSTOMER NEEDSI enjoy going to work every day and putting a smile on people’s faces. This is why I strive to provide an attention focused service to all levels of customers including key decision makers, end level users and teammates. This strength also serves me in a marketing aspect by giving me the ability to “put myself in others shoes”.This aspect of my personality extends outside of my career path through volunteer work and social activities. I am an adventurer in my own city and often look for ways to explore all elements whether that includes sightseeing, hiking the mountains or meeting up with friends to watch rugby.Areas of expertise I bring to teams are:- Ability to manage customer expectations and act as their voice within the company- Develop relationships with key decision makers and all levels of users- Provide training, marketing materials and advice with tools like: GoToMeeting, MailChimp, Vimeo, Google Analytics, etc
Listed skills include Team Leadership, Marketing, Management, Account Management, and 9 others.