Carrie Wilson, Cceo Email & Phone Number

Under general supervision, preforms various tasks and fieldwork related to the City’s code compliance program, including provision of assistance to the public with questions and concerns at the front counter and over the telephone related to inspections and investigations to ensure compliance with City codes and regulations in the area of housing, zoning, blight, nuisance, abatement, signage, vehicles, and environmental or other neighborhood-related improvement issues; and performs related work as required.

Santa Rosa, California, United States

Under general supervision, preforms various tasks and fieldwork related to the City’s code compliance program, including provision of assistance to the public with questions and concerns at the front counter and over the telephone related to inspections and investigations to ensure compliance with City codes and regulations in the area of housing, zoning, blight, nuisance, abatement, signage, vehicles, and environmental or other neighborhood-related improvement issues; and performs related work as required.

Santa Rosa, California

Promoted to Administrative Secretary for Building and Code Enforcement

2525 Cleveland Ave. Suite G, Santa Rosa, Ca 95403

Collaborate with Creative Director, Web Developer and Graphic Designer to ensure resources are in place for projects to be completed on time and under budget. Responsible for communicating with clients, creative team, vendors and management to ensure all aspects of marketing projects are dealt with in a timely manner as well as resolve any challenges that arise during the creative process. Provide suggestions and ideas in collaboration with creative team to meet client specifications. Manage team calendar, keep accurate account of productive activity and record on timesheets. Take meeting notes, prepare meeting minutes, ensure tasks are assigned and accountability is in place. Proof read and edit internal and external documents before distribution. Prepare letters or email correspondence in response to client inquiry or to clarify project tasks to ensure client satisfaction and creative team project success. Maintain and organize company files and cloud document storage system. Promote company brand and services using social media and business to business networking techniques. Review marketing campaigns, maintain and keep track of advertising grids for clients. Monitor industry news and events to inform creative team and management about industry trends. Identify new sales opportunities, call and email prospects, and track sales opportunities using CRM.

Santa Rosa, Ca

Assist buyers and sellers with their real estate needs. Specialize in first-time home buyer counseling and helping sellers understand their rights and opportunities for their real estate investment and/or liquidation. SFR (Short Sale and Foreclosure Resources Specialist) designation

Volunteer time and raised money to assist under privileged children in Sonoma County. The club hosts many events for kids throughout the year, but my favorite event is the Kids Shopping Spree. We chaperone a child in need on a back to school shopping spree where we help them pick out needed clothes and shoes as well as give them a new back pack filled with school supplies. Some kids even get a new hair cut and a dental check up!

I helped website owners protect their business and increase online sales with McAfee Secure daily vulnerability scanning service and certification.

• Lead a team of 10 Business Coaches• Responsible for staffing, coaching, training, and curriculum development• Conducted telephone coaching for 35 clients a week • Improved client retention by 50%• Develop interview techniques, rating scales, and utilized personality tests used to assess skills, abilities, and interests for the purpose of employee selection, placement, and promotion. • Assess employee performance. • Study organizational effectiveness, productivity, and efficiency, including the nature of workplace supervision and leadership. • Facilitate organizational development and change.

• Manage and maintain executives' schedules.• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.• Open, sort, and distribute incoming correspondence, including faxes and email.• File and retrieve corporate documents, records, and reports.• Greet visitors and determine whether they should be given access to specific individuals.• Prepare responses to correspondence containing routine inquiries.• Perform general office duties such as ordering supplies and maintaining records management systems.• Prepare agendas and make arrangements for meetings.• Make travel arrangements for executives.• Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.• Compile, transcribe, and distribute minutes of meetings..• Meet with individuals, special interest groups and others on behalf of executives.• Set up and oversee administrative policies and procedures for offices or organizations.• Supervise and train other clerical staff.• Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.• Set goals and deadlines for the department.• Prepare and review operational reports and schedules to ensure accuracy and efficiency.• Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.• Plan, administer and control budgets for contracts, equipment and supplies.• Hire and terminate clerical and administrative personnel.• Oversee the maintenance and repair of machinery and equipment• Conduct classes to teach procedures to staff.

Prospected for new business daily Mentored and coached colleaguesManaged all aspects of complex real estate transactions

• Trained staff of 6 on systems and procedures• Developed department training manual • Researched criminal records through CORPUS, CII, DMV and DALITE• Upheld strict confidentiality in handling sensitive records • Performed secondary supervisory duties • Prepare and process legal documents and papers, such as summonses, subpoenas, complaints, appeals, motions, and pretrial agreements.• Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.• Receive and place telephone calls.• Schedule and make appointments.• Draft and type office memos.• Make photocopies of correspondence, documents, and other printed matter.• Organize and maintain law libraries, documents, and case files.• Assist attorneys and inspector’s in collecting information such as employment, medical, and other records.

Ba, Psychology

Psychology

Degree in progress

Certificate Of Completion, Personal & Business Coaching

Graduate of COACH U's Core Essentials Fast Track Program (CEFTP) Completed 77 hours of certified training and 100+ hours of one-on-one.

Aa, Liberal Arts