Under the directions of the Assistant Housing Manager, my duties include assisting in administrating and implementing the Housing Authority of the City of Los Angeles (HACLA) policies. This includes providing information and excellent customer service to tenants and landlords on various HACLA programs such as Section 8 and Public Housing. I also help clients by referring them to housing programs they qualify for and guiding them through filling out applications. Additionally, I aid disabled clients with checking into kiosks and registering them to HACLA’s housing portal. I also receive incoming confidential documents from clients and input notes into HACLA’s filing system software. Along with these duties, I develop and maintain departmental databases, records, and documentation; complete, type, and copy, standardized documents; inform the supervisor of policy and procedural activities as well as read and route incoming correspondence. Facilitate communication between clients and their assigned advisors on scheduled meetings, required documents, and updates on client's status for applications.

Advised and supported the CEO in business scaling efforts, staffing goals, and interviewing candidates for placement. Carried out administrative duties such as filing, typing, copying, binding, and scanning. Answered telephones and emails in a prompt manner. Communicated with clients about timelines and answered questions. Source and coordinate meetings with subcontractors, consultants, marketing specialists, and clients on construction projects, marketing services, and client inquiries. Collaborate with management to develop innovative organizational strategies to maximize business productivity. Performed basic accounting, bookkeeping, and supply management.

Assisting admissions and records clerks with filing, verifying demographic information for students, admitting new and returning students. Accepts, reviews, and processes admissions applications. Supported registration clerks with dual enrollment summer projects. Verifying student information, inputting student data, registering students, reviewing student holds, and overriding as needed. Ability to navigate through administrative software applications specifically developed for higher education and maintaining students’ personal data. Performed booking and admitting for students using Banner 10 quick flow pages. Maintain and update folders for current and former students; purge inactive student folders. Locate and update confidential files, insert additional documents, and organize file cabinets.

Responsible for supervising youth ensuring adherence to school rules and policies. Assisting in the supervision of community service workers. Perform general office work; schedule park reservation; perform clerical duties. Assist with planning, supervision, and coordination of various community programs, facilities, special events, and other activities in the Recreation and Community Services Department. Under general direct supervision, the Activity Leader II position assists with the functions related to Assistant Camp Manager, Recreation Coordinator, and Site Manager. Experience in providing services and engaging with guests.