Cx New Modalities Program Manager
Current
Aug 2024 - Present
AeroLeads people directory · profile
Daniela Carrillo Email & Phone Number
New Modalities Program Manager at Uber
at
Uber
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
New Modalities Program Manager at Uber
Location
Mexico City, Mexico
Company size
Who is Daniela Carrillo? Overview
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Quick answer
Daniela Carrillo is listed as New Modalities Program Manager at Uber at Uber, a with 88544 employees, based in Mexico City, Mexico. AeroLeads shows a matched LinkedIn profile for Daniela Carrillo.
Daniela Carrillo previously worked as CX New Modalities Program Manager at Uber and CX New Modalities Program Specialist at Uber. Daniela Carrillo holds Organizational Communication, Photography, Community Management, Writing from Universidad Autónoma De Aguascalientes.
Company email context
Email format at Uber
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Uber
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Profile bio
About Daniela Carrillo
My goals are based on having a good, healthy and happy life, sharing my knowledge and skills with people, projects or communities that may need them. I love music, photography, cinematography, nature and sustainability. Congruence and empathy are my guidance in life.
Listed skills include Microsoft Office, Customer Service, Microsoft Excel, Management, and 12 others.
Current workplace
Daniela Carrillo's current company
Company context helps verify the profile and gives searchers a useful next step.
Uber
11 roles
Daniela Carrillo work experience
A career timeline built from the work history available for this profile.
Cx New Modalities Program Specialist
- Define the support experience and policies differentiation for new modalities: Flash [Connect] / Errands, Black and Comfort.- Define efforts / projects based in data to improve the operational and support experience for all users involved.- Influence Ops & Product teams by understanding customers information and sharing impactful data.- Guardian of the voice of the customer.
Apr 2022 - Aug 2024
Content Specialist
-Design and development of support processes and tone of voice for a better User Experience in Central Programs: Risk, Safety, Account, Payments, Invoice, U4B, Rides, Enablement & Incubations (New Verticals).-Management and monitoring of continuous improvement projects with different LOBs.-Content audits for the LOBs, to ensure a correct User Experience.-Translation of replicated content for all Latin America.-Project Leader for Continuos Improvement.
Jul 2019 - Apr 2022
Incubations Expeditioner
-Creation and development of all Incubations Projects documentation.-Associate Program Specialist.-Developed a continuous improvement support strategy for the Groceries vertical.-Creation of support Policies.
Apr 2021 - Dec 2021
Communications Specialist
Creation of communication & performance systems/metrics.Monthly Newsletters.Induction process.Internal events organization.Organizational Development.Training.Photography & video creating.Directors Assistant.
Jun 2018 - Jul 2019
Social Media Specialist
Creative strategies.Content curation.Community Management.Social Media.Blogging.Photo shooting.Media/live covering.Analytics.Leads attraction.Facebook Ads.
Jul 2017 - Jun 2018
Community Manager
Inventive 360
Content curation.Community Management.Branding.Inbound Marketing.Facebook Ads.Photo Shooting.
Jun 2016 - Aug 2017
Internal Communications Assistant
Calsonic Kansei Mexicana
Creation and publication of the weekly newsletter.Internal events organization.Creation of corporate videos.Internal Designs.Social Media.Photography.
Feb 2014 - May 2016
Community Manager
Yellowpath Digital Branding
Inbound Marketing.Account Management.Content curation.Strategic Marketing.
Jun 2015 - Jan 2016
Second Camera, Assistant
Olga Carrillo Fotografía
Potoshoot second camera.Customer Service.
Mar 2011 - May 2015
Training And Development Staff
Mex-Q Aseguramiento De Calidad
Training scheduling and coordination.Analytics.
Jan 2013 - Mar 2013
Team & coworkers
Colleagues at Uber
Other employees you can reach at uber.com. View company contacts for 88544 employees →
CT
Chico Trevillision
Colleague at UberUnited States
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CL
Claudio Lopes
Colleague at UberCuritiba, Paraná, Brazil
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SA
Sharma Abhay
Colleague at UberJaipur, Rajasthan, India
View →
ES
Edison Shindo
Colleague at UberSão Paulo, Brazil
View →
MN
Michelle Nendza Wolf
Colleague at UberSarasota, Florida, United States
View →
JW
Joni Wilson
Colleague at UberLincoln, Nebraska Metropolitan Area, United States
View →
MS
Mukeem Saifi
Colleague at UberGhaziabad, Uttar Pradesh, India
View →
MG
Mesfin Gonitie
Colleague at UberLondon, England, United Kingdom
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SH
Shantel Hernandez
Colleague at UberSan Francisco Bay Area, United States
View →
AO
Alain Oliveira
Colleague at UberJuazeiro Do Norte, Ceará, Brazil
View →
Chico Trevillision
Colleague at UberUnited States
View →
CL
Claudio Lopes
Colleague at UberCuritiba, Paraná, Brazil
View →
SA
Sharma Abhay
Colleague at UberJaipur, Rajasthan, India
View →
ES
Edison Shindo
Colleague at UberSão Paulo, Brazil
View →
MN
Michelle Nendza Wolf
Colleague at UberSarasota, Florida, United States
View →
JW
Joni Wilson
Colleague at UberLincoln, Nebraska Metropolitan Area, United States
View →
MS
Mukeem Saifi
Colleague at UberGhaziabad, Uttar Pradesh, India
View →
MG
Mesfin Gonitie
Colleague at UberLondon, England, United Kingdom
View →
SH
Shantel Hernandez
Colleague at UberSan Francisco Bay Area, United States
View →
AO
Alain Oliveira
Colleague at UberJuazeiro Do Norte, Ceará, Brazil
View →
3 education records
Daniela Carrillo education
Organizational Communication, Photography, Community Management, Writing
Organizational Communication, Organizational Communication, General
Musical Initiation Diploma, Music
Conservatorio De Las Rosas - Uaa
FAQ
Frequently asked questions about Daniela Carrillo
Quick answers generated from the profile data available on this page.
What company does Daniela Carrillo work for?
Daniela Carrillo works for Uber.
What is Daniela Carrillo's role at Uber?
Daniela Carrillo is listed as New Modalities Program Manager at Uber at Uber.
Where is Daniela Carrillo based?
Daniela Carrillo is based in Mexico City, Mexico while working with Uber.
What companies has Daniela Carrillo worked for?
Daniela Carrillo has worked for Uber, Boletia, Inventive 360, Calsonic Kansei Mexicana, and Yellowpath Digital Branding.
Who are Daniela Carrillo's colleagues at Uber?
Daniela Carrillo's colleagues at Uber include Chico Trevillision, Claudio Lopes, Sharma Abhay, Edison Shindo, and Michelle Nendza Wolf.
How can I contact Daniela Carrillo?
You can use AeroLeads to view verified contact signals for Daniela Carrillo at Uber, including work email, phone, and LinkedIn data when available.
What schools did Daniela Carrillo attend?
Daniela Carrillo holds Organizational Communication, Photography, Community Management, Writing from Universidad Autónoma De Aguascalientes.
What skills is Daniela Carrillo known for?
Daniela Carrillo is listed with skills including Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, Powerpoint, Public Speaking, and Leadership.
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