Gerardo Carrillo Email & Phone Number

Clearwater, Florida, United States

Prepare budgets, proposals.Manage renovation and construction process. Responsible for proper OSHA safety implementation.Communications with owners project manager.Procure construction materials.

Miami Beach, Florida

Successfully implemented maintenance programs through the Quore system, fixed all major mechanical equipment implemented energy saving programs involving FPL, passed all Brans standards with 99% score, implemented all emergency procedures and instituted all fire drills and updated the hotel with SDS sheets, standardized paint for the hotel, fixed all the deficiencies with the A/C systems and all emergency systems and generators. liaison between the owners and the construction co. and successfully completed renovations on the restaurant, lobby, and pool. lead the implementation of new parking system, room project management (PM) program, maintained budget and forecast within guide lines, turned all capex projects on time, opened channels of communication within other departments to induce a one team culture, minimize guest complaint by being proactive and analyzing data from recurrent issues, trained and empowered engineers to take ownership and responsibility for actions that benefited guest, owners, and the company. Implemented greening initiatives and social responsibility.Key Achievements:  Forecasting and budgeting  Renovation of rooms, lobby, pool  Updating all permits and licenses  Implementation of PM programs throughout the entire property.  Created highly effective engineering team by increasing productivity, guest service, reducing waste, creating a green culture, improving team member morale, and eliminating turn over  Assisting the executive committee team with quality improvement tools

Orlando, Florida Area

Directed all engineering and housekeeping operations, including outside housekeeping contractors and landscaping crews for 1149 units. $3.5M – $4M reserve for renovations yearly. Responsible for greening initiative, Quality/Safety/Internal audits. All of which scored in the 90​th percentile. Improved problem resolution. Key Achievements▪ Improved Hotel Service Optimization Systems (HotSOS), and extended it to in house housekeeping, third party housekeeping, landscaping and bell stand teams. ▪ Re­-engineered housekeeping and engineering departments to improve efficiency, quality, and guest satisfaction.▪ Implemented a work environment of team work and lateral service by creating a positive environment, shared vision and common goals. ▪ Increased guest satisfaction Medallia scores. ▪ Positively improved relationship with HOA ▪ Implemented inventory systems. ▪ Increased participation and satisfaction in ESS (Employee Satisfaction Survey.)▪ Improved QA audits all in the upper 90’s▪ Coordinated several full renovations in different buildings▪ Recruited talent for the engineering team and HSK▪ Responsible for all engineering functions, landscaping, electrical, plumbing, HVAC, discipline, hiring/firing.▪ Implementation and monitoring of all PM including deep clean process of all rooms,capital projects . renovations, pools.▪ Acted as MOD once a week resolving any guest issues and generating the appropriate reports▪ Responsible for the engineering budget and managed all capital projects, advising the GM and corporate established guidelines of any needed improvement. ▪ Responsible for QA and LP audits, including hurricane and business continuity plans▪ maintaining compliance with all state and federal regulations▪ Responsible for 47 engineers, 4 supervisors,and one engineering Asst. Mgr. ▪ Making sure store room are properly maintained and monthly inventories.▪ Chairman of the safety committee

La Quinta California

Ensured the proper maintenance, mechanical updating and renovation of 1450 villas, 50 hot tubs pools, 40,000 Sqft spa, and nine golf course club houses. Managed a 30 person in house landscaping team. Enforced very strict State of California environmental compliance standards. Key Achievements▪ successfully implemented and executed green initiatives that exceeded the State of California minimum standards.▪ Improved budget costs by 10% without jeopardizing guest safety or services and materials.▪ Restructured engineering and landscaping teams in order to utilize team members more effectively. ▪ Improved club houses work request response time by 95% by implementing core standards for a more effective response time by engineering and landscaping teams.▪ Improved engineering employee satisfaction from 60% to 88%.▪ Planed renovation for all the villas.

Cancún Area, Mexico

Enforced construction standards and warranties; recruited and trained engineers. Established maintenance programs. Managed operation of 135 pools and other water features including navigation canals. Simultaneously managed construction of property in Acapulco; supported Acapulco DOE, met with owners and contractors. Ensured compliance with all environmental regulations.

Miami/Fort Lauderdale Area

Administered Safe and Sound program, $2.5M Capex budget, and $1.5M operating budget. Oversaw facade repair and painting projects. Supervised security and engineering department. Managed laundry facilities. Conducted structural inspections. Negotiated 3rd party service contracts. ​ Key Achievements▪ Implemented new maintenance procedures to secure highest scores for Safe and Sound program, a preeminently tough British ­based inspection program.▪ Ranked in top 95% company-wide on fire and safety, F&B, and general building appearance.▪ Boosted engineering employee satisfaction ratings from 60% to 80%. ▪ Implemented indoor air quality procedures that were subsequently adopted company-wide.▪ Instituted legionella procedure to avoid sick syndrome building, and established hurricane emergency procedures and emergency team.▪ Earned recognition for best energy management with $1M+ saved over 2 years.

Naples, Florida Area

Drove facilities management, electrical work, refrigeration, plumbing, cooling, structural work, ground care and parking maintenance functions. Monitored 3​rd­​ party service provider’s performance. Coordinated CAPEX and hotel construction projects. Supervised conservation team, administrative assistants, engineering supervisors, and engineers. Key Achievements▪ Earned Employee of the Quarter, Employee of the Year, Manager of the Quarter and Manager of the Year awards.▪ Secured “Best Hotel in the Riviera Maya” and #1 Travel Advisory recommendations.▪ Won Malcolm Baldridge Award for stellar inspection preparation.▪ Partnered with engineering team to win Florida Sterling Quality Award for Room Maintenance.▪ Maintained best Gallup sources for best room and furniture conditions for 5 consecutive years.▪ Played key role in launching several new Ritz-Carlton hotels in Cancun, Barcelona, San Juan P. Rico, New Orleans, South Beach, and Key Biscayne.▪ Earned best food safety scores (100%) for 3 consecutive years.

Netherlands Antilles

Cancún Area, Mexico

Electrical Engineering, Electrical Engineering

Mexican Technical High School of Electricity

Certified Pool Operator, (Cpo) Certified Pool Operator

Certified to work with all recreational water features.

S.C.R ( Silicon Control Rectifier ), (S.C.R) Silicon Control Rectifiers

S.C.R ( Silicon Control Rectifier ) technology applied to Variable Frequency Drive's (VFD'S)

Instrumentation Tech

Specialized in automaton, controls( hydraulic, Pneumatic, Electric and Electronic) Oklahoma City, OK

Hvac & Refrigeration Tech.

Commercial HVAC & Refrigeration

Education record

▪ Natking Training Center Phoenix, AZ A/C Training ▪ Manitowoc Ice Makers Phoenix, AZ Seminars ▪ H.V.A.C School South Mountain Community.