Xavier Carrillo Email & Phone Number

New York, New York, Us

New York City, Ny, Us

● Supporting and maintaining API documentation for 110+ API endpoints and 10+ features of an event processing financial platform.● Assisting 5000+ clients, including 10+ enterprise accounts, with integration and implementation during onboarding and beyond.● Collaborating with the CS Manager, Sales, Marketing, Engineering, and Product teams to improve internal capabilities, identify new customer business needs, and effectively leverage all resources to drive customer success and growth.● Diagnosing and resolving 30+ API-related issues per day, including authentication errors and data parsing problems.● Supporting monthly business operation meetings by reporting on churn rates & risk to improve growth and customer engagement.● Monitoring customer utilization trends and perform monthly client check-ins to identify platform recommendations and R&D needs.

New York, Ny, Us

● Full time immersive student in the Software Engineering program that included over 400+ hours of professional training over twelve weeks, covering HTML, CSS, JavaScript, ReactJS (router, hooks, context, Jest), Express, Node, Python, Ruby, MongoDB, PostgresSQL, and Django. ● Utilized a hands-on approach to understand and develop multiple applications in the latest front and back end languages, methodologies and tools.

New York, Ny, Us

New York, Ny, Us

● Developed and implemented Algebra, Geometry, and Computer Science curriculum for 300+ students. ● Attained an 89% pass rate for the NYS Algebra Regents Exam, making us the top performing school in the district. ● Effectively taught and managed over 100+ students per day throughout 5 Mathematics and Computer Science classes.

Brooklyn, Ny, Us

● Accepted and completed a 2-year competitive fellowship program within the Department of Education.

New York, Ny, Us

● Managed the operations of the 124 Room, taking over 200 civilian complaint reports, developing an organizational goal on a daily basis, resulting in one of the most efficient 124 Rooms in the NYPD. ● Coordinated “National Night Out” as part of the community outreach program of more than 300 members. ● Top performing cadet liaison for the 13th Precinct, managed civilian requests, NYPD filings, and community relationships.

New York, Ny, Us

● Established efficient processes by creating a database to track budgets, quotes, invoices, payments, and inventory. ● Maintained and recorded over 1000 purchase orders and bids, while monitoring budgets to ensure fiscal responsibility. ● Established and developed relationships with over 25 vendors to facilitate orders, shipping, and payment schedules

New York, Ny, Us

● Developed new research strategies and ideas for sourcing data, manipulating and organizing data blocks to import into company’s database. ● Used varied sources of data (websites, LinkedIn) to consistently update and maintain company’s prospect database to increase work efficiency. ● Took initiative to identify current gaps in database, develop efficient methodologies to close gaps and execute on agreed upon methodologies. ● Developed a thorough understanding of organizational goals and how the database is used to accomplish them across the organization.

Englewood, Co, Us

New York City, Us

● Led a team to create more than 50 dynamic billboards for the expansion of New York City FC. ● Organized a town hall meeting for over 300 attendees to gain support for our projects in the community. ● Managed a marketing team of over 10 students and aided in professional development and civil engagement. ● Contacted over 50 local businesses to support causes, charities, and community outreach initiatives.

Software Engineering Immersive, Computer Software Engineering

Marketing/Marketing Management, General

Master Of Education - Med, Adolescent Education - Mathematics

Bachelor Of Business Administration - Bba, Marketing/Marketing Management, General

Education record