Carrington Lemon Email & Phone Number

Louisville, Ky, Us

Remote, Usa, Us

Remote, Usa, Us

• Researched and evaluated business tools and needs to ensure product goals aligned with market techniques and timelines while working on agile, fast-paced and cross-functional teams.• Created a product roadmap and hosted weekly sprint meetings with designers, researchers, engineers, product managers and executives to align team goals and improve the user experience.• Facilitated design sessions with cross-functional teams through daily stand ups to translate quantitative and qualitative research findings to identify future improvements and design changes.• Annotated 100+ wireframes created by the design team to ensure accurate feedback was properly integrated into the product before handoff for development prior to product beta launch.• Communicated key findings and recommendations to executives regarding updates from design, research and engineer teams to maintain product roadmap to align with competing timelines and business goals.

Remote, Usa, Us

• Planned and conducted simultaneous end-to-end research including exploratory, generative and evaluative research through qualitative and quantitative studies for analytics on user behaviors and habits.• Designed research questions, activities, scripts and incentives, recruited, surveyed and interviewed 40 participants, conducted 2 rounds of focus groups, user interviews, A/B tests and moderated usability tests.• Developed empathy for users and their needs by designing 4 personas, 5+ user stories, 10+ journey maps and 5 storyboards while working in a fast-paced, agile environment.• Advocated for user's needs, goals and pain points by presenting oral and visual presentations of key findings, insights and recommendations to designers, engineers, project managers and executives.• Resolved complex technical issues by offering insights and recommendation to design and development teams for AI testers on a day-to-day basis resulting in a 15% increase in user satisfaction.

Berlin, Berlin, De

• Designed a responsive web app in Figma by creating 100+ screens of wireframes, clickable prototypes and high fidelity mockups for mobile, tablet and desktop web browsers for an EdTech product.• Created the guidelines, standards and processes that shape the design system by developing a style guide to understand the grid size, colors, typography, imagery and mood of the UI elements.• Analyzed and corrected accessibility challenges to accommodate for vision impairments using a11y rules and guidelines to ensure color contrast met industry standards.• Presented designs decision to executives explaining reasons for design choices while advocating for user needs, goals and pain points.

Berlin, Berlin, De

• Designed a native mobile app end-to-end, integrating user research, feedback and business requirements to create mock-ups and prototypes from sketches and wireframes using the design thinking process.• Conducted usability tests on 25 participants to understand users, analyzed research data to create 2 personas, and designed 5 complex journeys, processes and site maps for a FinTech product.• Recorded and documented data collection through card sorting, usability testing and benchmarking to understand users needs, behaviors, attitudes, goals and pain points with products like PayPal or Zelle.• Designed the information architecture, wireframes, visual interfaces and prototypes using Figma whileprioritizing design thinking and research methods.

Took a career break to develop relevant skills and knowledge for a transition into UX design.

San Diego, Ca, Us

• Independently managed 12 projects, due dates and competing timelines, hosted monthly community engagement opportunities, and maintained relationships with residents, clients, executives and vendors.• Created, managed, facilitated and synthesized monthly surveys sent to 1,400+ residents to gather feedback and identify opportunities for future activities needed to live a holistic lifestyle in a diverse community.• Researched, planned, designed and executed hosting monthly community events based on residents’ needs and goals to improve residents’ lifestyles related to health and wellness.• Understood complex internal operating systems in order to maintain confidential information such as residents personal addresses, contact information, status and other demographics.

San Diego, Ca, Us

• Collaborated on cross-functional teams with various campus partners to research benefits of students living in college dorms and shared findings and insights related to that student’s success in the classroom.• Designed ideation review sessions with Community Directors to identify solutions to improve student success by conducting student focus groups, interviews, workshops and then analyzed the data.• Hosted frequent engagement activities for students living in college dorms to help students socialize, educate and advocate for themselves and their peers to build skills outside the classroom.• Presented key findings to executives, which increased student engagement opportunities in the dorms resulting in a 98% retention rate and increased student success rate by 15% for two consecutive years.

Buffalo, Ny, Us

- Supervised three undergraduate Team Leaders (TL) and 25 undergraduate Orientation Leaders (OL). - Facilitated the OL retreat and two-week OL training, which developed a cohesive team, established clear expectations for OLs, and prepared OLs to execute the role.- Coordinated and implemented eight First-Year student orientations and three Transfer orientation sessions, rotating responsibilities between parent/family and student orientation throughout the summer.- Assisted with Student Orientation during late night programming and served in on-call capacity during the two-day program.- Executed the assessment plan to gather feedback from participants during the program.- Lead the TL’s in planning an end of orientation season banquet.- Provide outstanding customer service to all new students and guests.

Chico, Ca, Us

- Worked closely with the office of Admissions, Equal Opportunity Programs, Orientation, Student Success Services, TRiO, and Wrec Sports.- Assisted in the Vice President Student Affairs office to develop a program to connect Alumni with the undergraduate student body.- Collaborated with the Vice President Student Affairs office to implement a food pantry services for students in need.- Facilitated a three-week summer training for summer bridge student leaders.- Assessed the NUFP internship program, developed a “Welcome to Chico!” guide, and created NUFP marketing materials.- Participated in a week long Diversity Academy to enhance competence on multicultural relations.

Certificate, Ux/Ui Design

Master’S Degree, Leadership

Bachelor’S Degree, Sociology And Political Science