•Restructured the Analytical Chemistry Section (ANCH) at the Alcoa Technical Center from a service group into a values focused organization with an emphasis on development of capabilities to meet existing and anticipated customer needs. The resulting organization realized a 4% improvement in on-time response (99%) to business and customer needs and increased demand for analytical services by 40% within a three year period without an increase in staffing.•Directed Analytical Capability Development project to enhance value to customers by directing improvements in Analytical Capability toward customer needs and by forming partnerships with key customers to ensure frequent communication of their needs and gain feedback on ANCH performance; delivered approximately $20MM in value to the company through technology transfer and plant support activities•Restructured and revitalized the existing ISO Guide 25 Quality system at the Alcoa Technical Center and transitioned to ISO 17025 within a 6 month period after assuming responsibility as Quality Manager.•Recognized by ASTM through numerous awards including the ASTM Award of Merit; elected to three consecutive terms as chairman of ASTM Committee E01 on Analytical Chemistry for Metals, Ores and Related Materials (2000 – 2005); elected to ASTM Committee on Standards 2004 – 2006; elected to ASTM Board of Directors 2009 – 2011.•Elected to American Association for Laboratory Accreditation (A2LA) Board of Directors (2005 – 2010)Specialties: •Recognized expert in analytical chemistry of aluminum, bauxite, and alumina; inductively coupled plasma spectrometry (ICP); atomic emission spectrometry; trace elements in aluminum•Twenty years of management experience with increasing levels of responsibility; currently managing staff of over 40 scientists, engineers and technicians•Extensive experience with ISO 17025 quality systems; provide plant laboratory training and support