Carroll Oliver work email
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Dynamic community engagement professional with proven relationship building skills. I enjoy working to solve problems, create new opportunities and be challenged. I bring experience in developing and executing marketing plans, pulling diverse groups of people together to grow a product or idea, building relationships, training, recruiting, fundraising, managing volunteers, and growing an idea or business. My enthusiasm is contagious! I bring superior communication skills that allow me modify communications to diverse audiences and present compelling cases for support. Experienced with excellent customer experience - net promoter score. Experienced in new business development, traditional marketing, field marketing, social media. I prospected for new clients and maintained existing clients while increasing annual revenue.• Developed a dynamic and sustainable community engagement platform to drive awareness of Alzheimer's disease and ultimately increase enrollment in trialso Average enrollment through programs I developed exceeded 28% compared to industry average of 10-15%• Expanded Speakers Bureau by 100% - growing from 112 talks from 9/2013-9/2015 to 224 from 9/2015-current• Increased participation of community events by 50% - reaching over 4300 people • Created strategic plans with the Hospital and University marketing and communications teams to proactively encourage media coverage, resulting in a 50% increase in media coverage• Developed and managed a patient engagement newsletter with 2,500 subscribers and an average open rate of 46%
Home
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RetiredHome Mar 2023 - Present
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Senior Provider Engagement ConsultantHumana Feb 2019 - Mar 2023Overland Park, Kansas -
Account ExecutiveGreat Lakes Caring Home Health And Hospice Nov 2018 - Mar 2019Kansas City, Missouri Area -
Patient Care CoordinatorGreat Lakes Caring Home Health And Hospice Aug 2017 - Mar 2019Kansas City, Missouri
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Director Of Community Engagement- University Of Kansas Alzheimer'S Disease CenterUniversity Of Kansas Medical Center Aug 2015 - Jun 2017Fairway, KansasAs Director of Community Engagement, I work with our team to help find people over the age of 60 without memory problems or people of any age with memory problems to participate in research. I recruit people with memory problems, as well as those without, to participate in clinical trial and prevention trials. I develop collateral and programs to increase awareness of Alzheimer's disease and ultimately find a cure. I represent the KU ADC in the community and nation. We are the only NIH designated center in the region and one of only 29 in the country.
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Social Media ConsultantCarroll Oliver Jan 2015 - Oct 2015Consultant in social media and marketing. Currently coordinating marketing plan and implementing social media for local physician group. I help businesses and non profits expand their social media presence.
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Patient AdvocateCarroll Oliver Mar 2015 - Sep 2015Advocates for individuals needing help navigating health care and services; particularly with issues around brain injury, brain trauma, stroke,and other health issues that need mental health advocacy.
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Nco General ManagerRegus Apr 2014 - Feb 2015The Cosby BuildingCoordinating opening up a new business center in Kansas City, MO. I ensure that we will open a business center in line with all Regus standards and provide excellent customer service to our clients. I am responsible for sales and operations. -
Dual Center General ManagerRegus Dec 2013 - Nov 2014Kansas City, Missouri AreaOverall responsibility for the sales and operations and profitability of 2 business centers. I am focused on generating new business for our newest location in Kansas City as well as growing and retaining clients at the Country Club Plaza Center.
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General ManagerRegus Jun 2013 - Dec 2013Country Club Plazasales of range of products, self generating leads, managed the staff and provided administrative support to over 150 clients, coordinated meetings, networking events, full p&l responsibility for all aspects of budget, marketing and public relations, training of staff
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General ManagerRegus Jan 2013 - Jun 2013Lighton Towerlead generation, social media marketing, marketing, operations, account receivables, account payables, hiring, project management for construction projects, customer engagement, profitability, closing sales
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Center ManagerRegus Jan 2011 - Feb 2013Lighton Tower, Overland Park, KansasI am primarily responsible for ensuring the customer experience is exceptional throughout every part of the business center at every period in the day. In conjunction with the center team, I ensure that all clients' needs are handled effectively and efficiently. I oversee the center team ensuring that every Team Member is playing their part in consistently delivering a superior customer experience to existing and potential clients. I drive revenue for the center through renewals and expansions of existing clients. Directly supervise 2 team members.I run a profitable, $500,000+ business.My responsibilities/strengths include:-Manage and motivate teams to consistently deliver high performance. -Overseeing front-office operations and providing impeccable customer service. -Develop and implement strategic marketing plan for business-Manage all aspects of day-to-day operations as a Center Manager at Regus Management Group.-Coordinate/address facility rental/maintenance/client concerns. -Strong organizational skills, including the ability to prioritize, multi-task, and work effectively with minimal supervision.-Accounts Receivable/ Accounts Payable responsiblility: invoicing, insurance billing, budgeting. -Compliance with all commercial real estate requirements working side by side with property managers.-Manage buying and implementation of products during construction remodel.Regus offers flexible business solutions for individuals and organizations. We have options for on-site office locations (single and multiple), while also providing virtual office options for those who want a professional address and/or answering service. We can do all the reception work for you, freeing up your time and energy to devote to more business opportunities!
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CsriiRegus Nov 2009 - Feb 2011Lighton TowerResponsible for performing complex administrative tasks and projects, ensuring timely and satisfactory results; while simultaneously maximizing revenue opportunities through suggestive selling of services. Provided administrative and telephone backup to team members, clients and management.
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VolunteerKansas City Christian School Aug 2002 - May 2008PTO President, Fine Arts Booster Club Officer, Teacher Appreciation Week Coordinator, Live Auction Chair, Public Relations Chair, National Day of Prayer Coordinator. I worked extensively with the Superintendent and Development Office to help increase visibility in the Kansas City area.
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Co-Owner Of FranchiseQuizno'S Nov 1999 - Jul 2002Co-owner of three Quizno's restaurants.
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Editor, ResearcherJunior League Of Greenville, Sc Nov 1999 - Aug 2001Greenville, South Carolina AreaJunior League member
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Instructor - Business And Professional InstituteCollege Of Dupage, Business And Professional Institute Dec 1989 - Feb 1991Taught GED, ESL, English, writing and vocabulary courses.
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Director Of Chapter DevelopmentMary Baldwin College Jul 1987 - May 1989Recruited and trained volunteers for the college. Represented the college to alumnae at events. Helped with development and fundraising.
Carroll Oliver Skills
Carroll Oliver Education Details
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Communications
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Journalism -
University Of South AlabamaSecondary Education -
Grandview High School
Frequently Asked Questions about Carroll Oliver
What company does Carroll Oliver work for?
Carroll Oliver works for Home
What is Carroll Oliver's role at the current company?
Carroll Oliver's current role is Retired.
What is Carroll Oliver's email address?
Carroll Oliver's email address is ca****@****gus.com
What is Carroll Oliver's direct phone number?
Carroll Oliver's direct phone number is +191358*****
What schools did Carroll Oliver attend?
Carroll Oliver attended Mary Baldwin University, University Of Louisiana At Monroe, University Of South Alabama, Avila University, Grandview High School.
What are some of Carroll Oliver's interests?
Carroll Oliver has interest in Social Services, Children, Education, Poverty Alleviation, Health.
What skills is Carroll Oliver known for?
Carroll Oliver has skills like Customer Satisfaction, Leadership, Customer Service, Management, Fundraising, Budgets, Contract Negotiation, Business Development, Team Building, Public Relations, Time Management, Sales.
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carroll oliver
Longview, Wa -
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