Board Member K-Top Corporation

Operations Manager

Executive Vice President / Chief Operating OfficerManaged P&L and all divisional operations. Developed and implemented strategic plans to maximize growth and revenues while optimizing business development, marketing, manufacturing, distribution, and finances. Oversaw all projects for customers, initiatives to improve service and management processes, internal controls, and the human resources function, including 8 direct reports and 1,200 subcontractors. Assessed staff / operations and spearheaded changes to bolster leadership and organizational quality. Negotiated favorable agreements with customers, vendors, and suppliers. Cultivated strong customer relationships, including site visits. Managed Sales team. Collaborated with customers to refine service offerings and decrease signage energy use. Prepared and delivered C-level presentations to senior management and prospective / existing customers.Representative Accomplishments Increased sales from $1.8M to $7.2M, EBITDA growth from 6.7% to 11.4%, and internal regional ranking from smallest to 2nd largest. Impacted the bottom line by meeting / exceeding revenue and profit targets after creating and deploying a program to launch 4 new offices in 18 months. Decreased materials costs 17% in 1st year, 14% in 2nd year, and 14% in 3rd year by effectively negotiating with suppliers. Enhanced market position by saving customers 10% annually through process improvements or cost reductions, and by requiring employee uniforms to leverage word of mouth. Lowered transportation costs by standardizing equipment, by deploying GPS tracking on trucks, and by developing productive partnerships with local truck repair / maintenance facilities and a national road repair service provider.