Carsel Tiongson Email & Phone Number

Perform QA duties that support the initiation, planning, execution and completion of projects. Participate in all phases of the project life cycle and processes for projects of varying complexity. Define success criteria for product development while aligning company and department initiatives. Evaluate and perform analysis of specific business and system challenges and translate them into system requirements to meet initiatives, requirements and expectations.

Phoenix, Arizona, United States

Perform program design, coding, testing, development and documentation activities of programs of average complexityaccording to specifications, standards and system requirements in order to accomplish ideal business functions. Assume role ofincreasing responsibility in defining information system requirements and system design.Consult with users to identify current operating procedures and to clarify program objectives; determine valuable modificationsto the program and execute improvements in order to achieve exceptional system efficiency. Responsible for drafting andrevising as necessary Functional Requirements Documents (FRDs).Participate in integration, training and implementation activities as defined by project supervisor.Develop and oversee strategies/implementation for backup and recovery of all iSeries (AS400) applications and data.Develop technical specifications, project plans and time requirements for average size projects or packaged softwareimplementation under direct supervision.Perform additional project leadership, tracking and control activities for assigned projects; report status updates accuratelyand assure that direct supervisor is made aware of all problems or potential problem situations in a timely and professionalmanner.Refine and update technical/business skills and experience through work assignments, advanced technical/business training andattending professional/business industry conferences.Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of businessoperations in order to meet company demands and expectations.Perform additional responsibilities as assigned by leadership.

Phoenix, Arizona Area

Primary Purpose:Effectively and accurately purchase quality IT equipment for the Swift enterprise at the best price; accept bids, negotiate and prepare price lists, issue purchase orders, check requisitions, conduct surveys, meet with sales representatives and coordinate delivery schedules. Develop and prepare equipment budgets verses actual cost summary reports and conduct internet research to develop and present new IT equipment concepts.Essential Functions:Effectively buy quality IT equipment for the operation of all the Swift locations, desktop/laptop/server/printers, etc.Maintain and troubleshoot Swift kiosks in person and remotely. Image and setup new computers for existing and new employees.Negotiate prices and take bids for IT equipment for all locations, based on the developed equipment specifications.Complete all Computer Equipment Requests (CERs) in a timely manner; maintain committed Service Level Agreements (SLA), notifying users in advance when shipping would be out of SLA.Perform project management, tracking and control activities.Maintain and Audit CERF to PO to invoice processes.Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations; develop and maintain positive working relationships with all company departments.Perform additional responsibilities as assigned by management; must maintain on-call availability 24 hours a day, 365 days a year.Help Desk extended support Level I and Level II.

Phoenix, Arizona

Act as liaison between customer and IT department; be first point of contact for end-users, answer first-line questions and provide direction, perform general queries requested by customers, provide basic trouble-shooting and simple solutions to enable continued use of internal IT systems.Respond to requests for technical assistance by phone, email and/or using a help desk management system.Provide first line response for users requiring assistance with information technology issues and problems Complete tickets to track information technology related problems.Monitor the performance and utilization of all system hardware, software and networks; ensure the proper utilization, performance and highest availability of resources including but not limited to: CPU cycles, disk space, response time and network connections.Track issues from start to resolution, updating the internal knowledge-base and/or communicating outcomes with relevant business units.Escalate more involved problems to the appropriate tier level support teams; act as a liaison between customers and technical escalation teams and conduct follow up as appropriate.Update daily status reports and shift handover reports.Maintain knowledge of the Information Technology Infrastructure Library (ITIL) methodology, change leadership processes and risk leadership processes to improve trouble-shooting and problem resolution skills.Refine and update technical and business skills through work assignments, advanced technical and business training, attending professional and business industry conferences and actively participating in professional organizations.Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations; develop and maintain positive working relationships with all company departments.Proactively work to assist others in achieving the organization's objectives.

Chandler, Arizona

Job Description: HardwareAssembles and installs a variety of PC electronic components per customer requirements as defined in build instructions.Such activities may include the following as well as other duties as assigned:Unpacks (post inbound de-trash), performs serial number capture, labeling, repack and other Manufacturing prep and finishing duties as required.Performs simple assembly of various sub-assemblies.Follows detailed build instructions, best practices and ISO procedures.Documents actions by completing production electronic stamp offs. Job Description: SoftwareTest systems configuration, properties and functionality based on requirements.Initial System TestBurn-in Test.Configuration Check.Final System Test.Imaging.Troubleshoot systems error and failure. Zero tolerance for every components.

Chandler, Az

Handling repairs for amazon’s returned items.Test all devices to make sure they can be resell.Clearing all data for electronic device.Packaging and re-boxing items that are eligible for resell.

Chandler, Az

Researching supplier’s data.Assisting Quality Engineer on special projects.Attending meetings to update the requirements for the migration of the new WMS.Coordination between internal and external parties involve on the new system migration project.Resolving and updating issues in the inventory.Working closely with Project Managers, Product Manager, Department Manager and Material Specialist for any updates on each project.Creating and updating spreadsheet for all the supplier’s gathered data.

Singapore

Job Description:Preparation of work schedule for new renovation projects.Preparation of project costing to be proposed to clients.Requesting quotations from subcontractors.Submitting all government and building requirements before project starts.Site coordination between sub-contractors.Conduct meetings on site together with the client and involved sub-contractorsBudget control for ongoing projects.Handing over of completed projects.Completing all rectification list / punch list.

Singapore

Job Description:Administer contract requirements for all assigned Projects.AV System Designs Proposal.Plan and coordinate on the inventory requisition and control.Material Planning.Man Power Scheduling.Overall Project in charge.Attending Site Meetings with the Consultant, Main-Contractors and Sub-Contractors.Managing the Projects to meet the deadlines, cost and quality objectives.Handling of multiple projects.Reporting directly to the Managing Director for internal and external Project Progress Report.Preparation of all documentations for the project from Project kick-off to Project Hand over.

Philippines

Project Coordinator:Preparation and Monitoring Project Implementation at Multiple Registry of Deeds based on scope of work, term and conditions of the project.Roll out implementation of IT hardware and software, civil works, and Telecommunications within time line, budget and standards.Coordinate all field activities and operations inherent to the implementation of the project.Prepare progress reports on the project on a weekly and monthly basis.May be requires to conduct trainings for concerned Registry of Deeds as need arises.Performs other related tasks that may be assigned from time to time.Project Assistant:Site in Charge for Site Preparation like: Construction of New Registry of Deeds Buildings and Renovations of Existing Registry of Deeds Buildings and Offices.Monitoring Contractors and Sub Contractors.Project Progress Report.Project Monitoring.Site Supervision.In Charge on Training and Systems Operational Testing for Registry of Deeds Personnel and on Live Computerization of the site to Public.Overall Building Maintenance.End of the Day Report.

Philippines

Job Description:Project Progress ReportProject MonitoringSite SupervisionEstimatesContract Negotiation with sub-contractors.Contract AwardingBillingsPunch listProject Turn Over

Philippines

Job Description:Seeking funding sources and submitting bidsCarrying out feasibility studiesPreparing plans, contracts, budgets, bills of quantities and other documentationPerforming risk analysis evaluationsCost controlWriting reportsPreparing and submitting final accountsProviding advice and forecasts about costsSupervising staff

Bachelor Of Science In Civil Engineering, Civil Engineering

Activities and Societies: ACES, PICEGraduated

High School, Drafting

Activities and Societies: ACES & PICES