Consistently analyzes Golf sales reports and data to understand business results and opportunities and communicating the results to the teammates.Establishes and maintains effective relationships with athletes and gains their trust and respect by using diplomacy and tact; ensures that athletes are greeted and acknowledged' offers customers assistance as needed or requested.Monitors the sales, customer service and operational efforts of the selling floor.Point of contact for athletes and teammates to provide golf services knowledge and communicating the company’s golf services standards.Maintains thorough knowledge of products and service, merchandise promotions, test merchandise and advertising.Manages store services sales by performing customer club fittings and repairs Responsible for training teammates on all aspects of services; specialized selling techniques, services technology, etc.

• Provide knowledgeable information about golf clubs and other components in the store• Handle club repairs including: regrip, reshaft, shaft extensions, loft and lie adjustments, trade ins, etc.• Fit athletes for new clubs by analyzing swing on launch monitors.• Certified club fitting specialist by Trackman, Callaway, Taylormade, Ping, Srixon, and XXIO.

• In charge of mentoring and training incoming staff members • Design projects and activities to enhance guest interactions• MC various activities and large events • Monitor Activity staff to ensure safety protocols followed• Involved in encouraging and reinforcing team Lead measures• In charge of making daily and monthly schedules for staff members• Create and run monthly staff meetings

• Promoted the resort's recreation activities and facilities to both children and adults• Maintained equipment and facilitated activities for resort guests • Anticipated and addressed guests' service needs and assisted individuals with disabilities• Processed payments for rental equipment, recreation activities, facility rentals, and retail sales.• Maintained confidentiality of proprietary information and protected company assets.

• Organized and led small and large group activities such as crafts, games, swimming, archery, and various themed weekly events.• Maintained accurate program records, including incident reports, logs, and daily attendance reports.• Safeguarded personal property, camp equipment, and facilities.

• Merchandised, serviced, and restock relevant department product• Guided customers in choosing items that reflected personal style and shape.• Point of Sale handling experience• Processed and Organized weekly freight to companies’ standards • Showed the ability to interact with customer to show knowledge, passion and commitment in their sport or activity• Cross Trained as a Footwear Specialist, Ship from Store, Cashier, Team Sports

Oversees 40+ EmployeesCreate Schedule Plan and organized meetingsRan job fair, group interviews, and one on one interviewsResponsible for training new hiresResponsible for Disciplinary MeetingsMentored by the Assistant Director of FacilitiesWorks closely with the Professional StaffManaged Equipment RoomReplaced damaged or broken equipmentHelped employees executed policies to the highest standardVan CertifiedGator Certified

Swiped membership cardsManaged front deskGreeted and helped patrons with any questionsAnswered telephoneRented equipmentHandled inventory Set up various eventsRecruited potential applicants at job fairGave presentations

Assistant coach Set up new equipmentSet up for eventsMop and Clean floors three times a week

Great costumers Run registerFold clothes straighten up racks and displaysMade connections with the costumer to help them find the right productLearned and perfected how to make new sales connections with the costumer Ran shoe room

Paid internship (September 2013- May 2014)Planned and ran all gamesMain set up and tear down personal for all special eventsMentored a group of five high school freshman Ran and set up the "Snack Shack"Ran errands for Youth Director

Planned and organized daily practicesWorked in conjunction with the head coach to encourage the development of the players skills for use in future endeavorsAided in developing lineups and game strategies

SALES ASSOCIATEHelped run store/ helped customers find the right productsStraighten and sort store merchandiseCarry and secure items in various vehiclesDeliver merchandiseWAREHOUSE CO-SUPERVISORManaged WarehouseSorted and store all merchandisePicked up and dropped of merchandiseLift and move various heavy items