Carson Chen

Carson Chen Email and Phone Number

Customer Solution Manager @ Ericsson (China) Communications Co. Ltd.
Carson Chen's Location
Guangzhou, Guangdong, China, China
Carson Chen's Contact Details

Carson Chen work email

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n/a
About Carson Chen

Carson Chen is a Customer Solution Manager at Ericsson (China) Communications Co. Ltd..

Carson Chen's Current Company Details
Ericsson (China) Communications Co. Ltd.

Ericsson (China) Communications Co. Ltd.

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Customer Solution Manager
Carson Chen Work Experience Details
  • Ericsson (China) Communications Co. Ltd.
    Customer Solution Manager
    Ericsson (China) Communications Co. Ltd. May 2009 - Present
    广州
    • Responsible for promoting new products, providing network planning recommendations, network capacity expansion proposals, network performance improvement suggestions, and dimensioning for 2/3/4/5G radio networks for telecom operator clients (China Mobile Guangdong branch and Guangxi branch).• Radio Network Base Station Product PromotionBased on a thorough understanding of the needs of telecommunication operators such as China Mobile, promote hardware and software functionalities and… Show more • Responsible for promoting new products, providing network planning recommendations, network capacity expansion proposals, network performance improvement suggestions, and dimensioning for 2/3/4/5G radio networks for telecom operator clients (China Mobile Guangdong branch and Guangxi branch).• Radio Network Base Station Product PromotionBased on a thorough understanding of the needs of telecommunication operators such as China Mobile, promote hardware and software functionalities and solutions for cellular networks, utilizing the unique features of Ericsson products. Since 2009, participated in pre-sales promotion and implementation of radio network products for 2G procurement phases 7-12, 4G procurement phases 1-7, and 5G procurement phases 1-4. Managed over 950,000 carriers across Guangdong province for 2G, nearly 60,000 carrier in Guangzhou for 4G, and over 20,000 carriers in Guangzhou and approximately 10,000 carriers in Guangxi Mobile for 5G.In daily work, establish strong communication with customers, understand their 5G network deployment strategies, and provide product solutions to support China Mobile's network evolution from NSA to SA. Also supported China Mobile's toB business by delivering 5G private network solutions to commercial clients such as Yuxin Factory, Huangpu Transport Group, Beihai Port, and Nanning Traffic Police, in collaboration with Ericsson Private Network products.Through frequent technical workshop with customers, instilled the company's product philosophy and provided product solutions for China Mobile's network concerns, such as deeply power-saving for 5G AAS/BBU, high drop call resolution for VoNR, and green base station construction. Also assisted sales in identifying and expanding opportunities for the company's software and hardware sales.Effective teamwork and strong solution support enabled Ericsson to achieve a market share of 30% in Guangzhou Mobile, far exceeding the national average of 11%. Show less
  • Guangdong Ericsson Communications Co., Ltd
    Radio Network Optimization Engineer
    Guangdong Ericsson Communications Co., Ltd Apr 2000 - May 2009
    广州
    • Improve network quality through various means, such as Radio function and basic optimization solutions.In 2009, stationed at Guangdong Mobile Shenzhen Company as a resident optimization expert, held high-level technical discussions with experts from the Shenzhen company, guided clients in their daily network optimization directions and formulated network construction guidance principles. During this period, discovered a calculation error in the 3GPP specification related to channel rates,… Show more • Improve network quality through various means, such as Radio function and basic optimization solutions.In 2009, stationed at Guangdong Mobile Shenzhen Company as a resident optimization expert, held high-level technical discussions with experts from the Shenzhen company, guided clients in their daily network optimization directions and formulated network construction guidance principles. During this period, discovered a calculation error in the 3GPP specification related to channel rates, notified the 3GPP organization via email, and obtained confirmation.• As a senior RAN expert, participated in various high-end optimization projects across China, including Guangdong, and even overseas, deeply exploring Ericsson's wireless network advantages and improving network quality.In 2006, participated in the high-end optimization of 2G data services for Shenzhen Mobile, and proposed a method of simulating the perceived data service quality of terminal customers through the inspection of channel multiplexing and traffic indicators, which was highly praised by Shenzhen Mobile and promoted nationwide within the company.In the same year, stationed in Australia and participated in the initial planning of Telstra's 3G network. Through field measurements and Ericsson's network planning tools, graphically demonstrated the coverage and performance of Ericsson's radio network to the client, providing solid support for site selection and base station construction. The excellent work resulted in an extension of the initial 3-month assignment to 6 months at the client's request. Show less
  • Guangdong Ericsson Communications Co., Ltd
    Base Station Engineer
    Guangdong Ericsson Communications Co., Ltd Mar 1998 - Mar 2000
    广州
    • Responsible for testing and commissioning of cellular base stations.• Assisted optimization engineers in daily optimization work.• In 1999, stationed in Chongqing, participated as a key engineer in the establishment of Ericsson's local service team in Chongqing.
  • Guangdong Ericsson Communications Co., Ltd.
    Expansion Project Manager
    Guangdong Ericsson Communications Co., Ltd. Feb 1997 - Feb 1998
    广州
    • Collaborated closely with the project team, including sales, logistics, and installation engineering teams, to ensure the successful completion of base station expansion projects.• Checked the project progress with the overall project manager on time, identified and resolved logistics and base station installation issues in a timely manner, and ensured that the project was completed on schedule.
  • Guangdong Ericsson Communications Co., Ltd
    Site Survey Engineer
    Guangdong Ericsson Communications Co., Ltd Jun 1995 - Jan 1997
    广州
    • Conducted on-site surveys of cellular base station equipment rooms and roofs• Produced equipment room and roof floor plans based on on-site survey results

Frequently Asked Questions about Carson Chen

What company does Carson Chen work for?

Carson Chen works for Ericsson (China) Communications Co. Ltd.

What is Carson Chen's role at the current company?

Carson Chen's current role is Customer Solution Manager.

What is Carson Chen's email address?

Carson Chen's email address is ca****@****son.com

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