Increased store profits and regular customers through attentive customer service, even as far as being personally mentioned in customer reviewsResearched and sold a large variety of products for commissionChecked in, remerchandused, and oversaw the inventory process for thousands of products on floorTook initiative and attended various non-mandatory training seminars to be better acquainted with the function of products in inventory and to become better acquainted with company business partnersBecame adept out operating the Lightspeed point of sales systemTrained various associates for their positions and also trained aspiring key holders in closing procedures, POS system literacy, and customer serviceConsistently played a major role in breaking multiple sales goal recordsDisplayed confidence when communicating store needs to higher managementWas an active listener and frequently solved communication issues between associates with mediation skillsApproached the topic of sexual education in a sensitive way for hundreds of people while being conscious of a variety of culturalAnswered calls regarding questions about inventory, product functions, and forwarding people to higher management for business inquiriesHandled closing procedures which included closing registers, forming and safely storing cash drops by security procedure, confidently assuring that cash box total was always correct, building and using spreadsheets to calculate daily credit slip totals, logging end of day POS system reports, and calculating potential discrepancies