Carson Hatch Email & Phone Number

Great Falls, Montana Area

Lead a team of 12 supervisors to complete a network-wide implementation of a Manhattan WMS (SCIMAN) Delegate and assign responsibilities to team members to complete training materials and system testingEnsure all necessary testing of the system is prepared and successfully completed prior to a DC Go-LiveMaintain and track progress and defects with HP Quality Center Work closely with DC Management teams to plan and execute a training strategy in order to prepare and coach the DC workforce for the changes in SOP’s and the new SCIMAN SystemCertify SCIMAN is fully functional in the designated timeframe at project start for the particular DC

Managed and motivated 75+ employees Interviewed, hired, and coached employees in order to ensure all functions of warehouse operations were streamlined and efficient to serve customers to their highest level of satisfactionCreated and implemented a measurement system to improve employee quality Reduced monthly shipment overages by $43,562 Counseled and monitored employee performance to ensure employee and operational success Saved $77,000 in turnover costs Manage overtime and daily attendance to control DC cost per line Completed an “RDC Breakdown” Six Sigma project that improved quality, reduced labor by one hour per day, and increased employee utilization by 18%Completed a “Replenishment Reduction” Six Sigma project that reduced replenishments by 37%, reduced Replenishment shift headcount by 10%, and increased employee utilization by 16%

Salt Lake Distribution Center

Trained new-hires on all functions of warehouse operationsCoached employees and worked closely with management team to resolve problems and concerns with warehouse personnel