Carson Hatla Email & Phone Number

Dallas/Fort Worth Area

• Primarily responsible for PTC operations support (Positive Train Control) with BNSF Railway. Provide root cause analysis of penalty breaking events, initialization failures, and en-route failures for PTC enabled.
• Root cause analysis of braking events caused by crew operation, software defects, locomotive defects, signal function, and wayside locomotive communication.
• Troubleshoot initialization failures to find the root cause of the problem.
• Interpretation of onboard Logs (TMC, Slot 10, 220 Radio), wayside logs, and BOS Logs (Back Office Server).
• Investigate wayside issues and its components (IMG, WMS, WIU, and 220 Radio).
• Use BMC Remedy ticketing system to report and track defects, and to resolve escalated issues from Tier I.

Dallas/Fort Worth Area

• Responsible for PTC implementation on federally mandated subdivisions across the BNSF railroad. Also responsible for PTC support on BNSF subdivisions already in revenue service.
• Conduct critical asset testing in the field utilizing a Trimble GPS device and Wabtec software designed for interoperable use by Class 1 Railroads.
• Use Wabtec simulator to test subdivision databases for errors and troubleshoot for timely problem resolution.
• Conduct emergency audits of subdivisions with critical deadlines.
• Utilize information from multiple different sources for precision testing and troubleshooting.
• Coordinate with back office and field teams to ensure all timelines are met.

Plano, TX

Responsible for direct business to business sales consulting for AT&T. Effectively able to assess, advise, and assist customers to find the most beneficial solution for their needs. Played a leadership role by maintaining a team oriented attitude with the ability to still produce on a competitive level. Actively focused on self improvement and individual.

Stephenville, TX

Supervised a team of employees to provide excellent customer servicePurchase and regulation of restaurant inventory Revenue management throughout each shiftEmployee schedulingQuick problem solving in a fast pace environment

Worked in team environment.Provide quality experience for customers.Worked efficiently under pressure.