Carson Knight Email & Phone Number

Reston, Va, Us

• Provides overall leadership to a strategic corporate initiative responsible for upgrading and remediating biomedical systems in facilities across the HCA Enterprise.• Serves as the primary contact for HCA Capital Division for Biomed implementation and ensures vendor accountability on multi-million dollar engagements.• Division lead responsible for coordinating remediation activities in response to security vulnerabilities and alerts.• Bridges architectural standards and user requirements ensuring implementation and remediation teams have the tools necessary to implement quality solutions. • Schedules and coordinates change management processes. • Assists in lifecycle monitoring of medical IoT devices and the medical device technology refresh program, ensuring projects are completed on-time, within budget, and as designed. • Assists facility leadership in capital purchase planning and replacement of legacy, end-of-life medical and IoT equipment. Works with the departments and project teams in controlling cost and working within the assigned budget. • Documents gaps between user requirements and biomed standards and facilitates the resolution of the design gaps.

• Serves as a key onsite IT resource for implementation and support of medical imaging applications.• Performs as the project lead for implementing medical imaging applications.• Administers and supports PACS, CVIS PACS, and technical medical imaging interfaces and related technologies (e.g., voice recognition).• Ensures medical imaging system design, interface functionality, and clinical processes are coordinated and functioning effectively.• Performs medical imaging application maintenance and testing.• Provides input to division policies and procedures, and training for medical imaging applications and processes.• Collaborates in Imaging Team's identification and deployment of medical imaging applications best practices.• Works with the Imaging and Clinical Application Teams to actively promote and implement division standardization, utilization, integration and optimization plans for medical imaging applications.• Collaborates in Imaging Team's development of standard medical imaging education & documentation.• Delivers hands-on training for medical imaging applications.• Performs medical imaging application installation account set up.• Provides input regarding roles and access to meet HIPAA requirements on medical imaging applications.• Participates in the testing and implementation of clinical applications where medical imaging applications integrate with those clinical applications.• Works with Physician Support Coordinators as a subject matter expert on medical imaging applications for physicians and their offices, to ensure physicians can access images at hospitals, offices and homes.• Coordinates and manages vendor support for medical imaging solutions.• Promotes medical imaging application security and confidentiality and helps ensure compliance.• Participates in configuration of medical imaging modalities.• Performs quality audits and tracks metrics related to medical imaging system use; coordinates the execution and use of tools.

* Install and repair facility and division IT&S equipment and software, including but not limited to terminals, personal computers, printers, switches, wireless access points, cabling, and related software products. * Proficient using Remedy, HCA’s online IT service management solution. * Respond to and resolve inquiries and requests for assistance with division or facility computer systems.* Provide superior customer support experience while using interpersonal, multi-tasking, and time management skills.* Analyze and provide hands-on support for simple to moderate inquiries. * Determine appropriate technical area/vendor to resolve problems and coordinate with other areas as needed. * Log and track problems and review problem tracking databases. * Perform facility-based moves, adds, and changes (MACs) as needed and conduct preventative maintenance. * Recommend process changes that improve the implementation and support of desktop equipment and software. * Perform PC backups and restoration and reimaging of operating systems. * Manage and edit large groups of Windows based computer systems and software through Active Directory, Group Policy, and SCCM. * Assist field engineers in implementing and configuring Cisco network switches.* Configuring and implementing Cisco VOIP phone systems.

Stafford, Va

Utilized JavaScript, HTML, XSLT, and SharePoint Designer to develop client-side, customized SharePoint features for multiple SharePoint Site Collections responsible for the content of their respective programs that fall under the larger Marine Air-Ground Task Force (MAGTF) Command, Control, and Communications (MC3) Program. These Sites are hosted internally on the Marine Corps Systems Command (MCSC) Vital Information Portal for Enterprise Resources (VIPER) in support of the Marine Corps Enterprise Information Technology Services (MCEITS) SharePoint Services. Captured business processes and documented system requirements, translated system requirements into programming specifications, and coordinated with programmers to develop customized applications using multiple server technologies to support the customer.

Fredericksburg, Va

* Assist field engineers with installation and configuration of network printers.* Assist with performing anti-virus signature updates and scans using AVG and Symantec products.* Assist with performing Windows XP Professional and Microsoft Office 2003/2007 updates and hotfixes.* Provided support to customers in the education and medical markets.* Connected users to network through mobile devices; IT support for user application programs that were installed on clients.* IT support for data transfer between servers.* IT support for computer maintenance; installed server and connected clients to the network; MS Windows 7 Professional installation; installed anti-virus software; connected clients to network printer; performed Windows updates.* IT support for troubleshooting; rebuilt computer for Virginia Cardiovascular Consultants (VCC).* IT support for copying data from VCC(Fredericksburg, VA) server to a LAN at VCC(Spotsylvania, VA); connected networking cables to and from patch panel and switch to correct system performances.