Carson Lance Email & Phone Number

Denver, Colorado, United States

-Manage a portfolio of 56 chapters of the organization across the country in areas of recruitment and retention, social justice, risk management, and budgeting-Supervise two entry-level staff to resolve membership concerns, provide on-demand support for chapter operations, and aid in achieving organizational goals-Develop training manuals, learning management system modules, learning assessments, and on-boarding programs for chapter leaders and advisors-Assess leader, chapter, and advisor performance through a yearly accreditation program to ensure individuals and chapters hit key performance indicators as outlined by the organization-Serve as a subject matter expert in social justice education, accountability, and communications in response to global social justice impacting the membership and operations of the organization-Create innovative organizational services such as Pride month apparel and fundraiser, inclusive excellenc staff committee, and inaugural senior week

Denver, Colorado, United States

-Led day-to-day management and oversight of a 23-member organization program, including leading housing, risk management, and leadership development initiatives-Managed office budget of over $50,000 and dispersed adequate funds to prioritize strategic programs, operations, and services for the office, staff, and community-Updated community-wide risk management policy and social event registration process to educate and reinforce individual and group behavioral expectations-Supervised 2 graduate students responsible for the advisement of 2 council boards and 15 member organizations, and directly advised 2 council boards and 8 member organizations-Supervised 7 house directors from university-owned/leased houses and managed facility operations, resident billing, damages, and safety concerns-Overhauled leadership education curriculum for council board members and organization presidents, and member development education for organization new members

Charleston, South Carolina Area

-Advised council board and 7 member organizations in the execution of recruitment, budgeting, event planning, social justice, risk management, conduct and community relations-Supervised 2 newly created student staff members who executed office operations, provided customer service to visitors, and aided with office programs and services-Overhauled council board and organization president leadership curriculum into an institute model focused on positive psychology, inclusive community-building, and problem-solving-Implemented a community-wide officer training program and revamped new member/initiate orientation curriculum, and coordinated the community’s accreditation program-Participated in organizational conduct partnership process to investigate organization conduct violations and restoratively improve member and group behavior through educational sanctions-Served with university administration and faculty on a college-wide sexual misconduct committee, LGBTQ task force, and student welcome week committee

Boston, Massachusetts

-Advised 2 council boards and 15 member organizations in fulfilling their mission of educating members, advocating for their experience, and holding members accountable-Designed curriculum for an inaugural risk prevention institute for executive board officers, revamped curriculum for seasoned leaders, and overhauled a new member orientation program-Established policies and processes for off-campus recruitment and event evaluation based on risk management best practices to outline new processes and expectations-Reactivated/established 9 member organizations over the course of 4 academic years in partnership with organizational graduate advisors, reactivation teams, and campus partners-Coordinated the planning and implementation of signature community-wide programs with students and campus partners, resulting in the attendance of 1,000+ people at each event-Served on the university’s hazing prevention task force, leading the charge in facilitating hazing prevention presentations and creating a new hazing investigation policy

-Served as a university-level conduct hearing officer for students who violated expectations set forth in the student handbook (code of conduct) on off-campus property-Facilitated meaningful, learning-focused adjudications about behaviors and the environmental context for undergraduate students participating in the conduct process-Prescribed charges as described in the student handbook and conferred individualized educational sanctions specific to students’ conduct situations-Developed resources outlining hearing process logistics and facilitation guides for future student conduct internship and practicum students

Bowling Green, Ohio

-Advised and supported the four executive officers of the Student Alumni Connection (SAC), a programming board that connects students to graduates for personal and professional development-Provided guidance and educational experiences for executive officers in decisions regarding recruitment, membership retention, event planning, and marketing efforts-Supervised the planning, logistics, and implementation of yearly SAC programming that included homecoming activities, alumni receptions, donor events, student retreats, and university initiatives-Managed $20,000+ annual budget, expense requests for various SAC programs, and reimbursements/disbursements for outside vendors and campus offices

Bowling Green, Ohio

-Provided advisory support and live-in supervision for the Beta Gamma Chapter of Phi Gamma Delta, specifically focused on facility management and chapter operations-Managed check-in/check-out procedures for residents, ensured compliance with policy and safety checks, and served as a liaison for chapter concerning any residential issue or concern-Utilized university residence and conduct policies and procedures to intervene, respond, and document any crisis issue on campus as a campus security officer-Supported chapter members regarding academic success, personal issues, risk management problems, mental health situations, philanthropic work, and organizational effectiveness

Louisville, Kentucky

-Reconstructed the curriculum design of uLEAD, an advanced student leadership program for top tier student leaders focusing on educating and enacting five exemplary leadership practices-Collected cumulative and weekly assessment findings from previous year’s uLEAD program, and created succinct summary of findings to guide curriculum construction-Reviewed, critiqued, and scored eight program proposals for the Southern Association for College Student Affairs (SACSA) 2012 conference-Discovered personal StrengthsQuest traits and began incorporating Strengths into discussions about supervision, personal integrity, and leadership style

Louisville, Kentucky

-Developed curriculum and facilitation guide for leadership program centered on "Motivating the Middle" for use by 30 chapters and three council presidents in Greek community-Communicated with alumni board volunteers and housing corporation presidents concerning their organizations’ needs and desires for the Master Greek Housing Plan-Gathered findings from alumni board volunteers and housing corporation presidents’ conversations and developed action plan for each organization regarding their impending housing needs-Compiled potential new member recruitment information from Interactive Collegiate Solutions (ICS) for use by Greek Life office, Residence Life, sorority chapters, and advisors

Louisville, Kentucky

-Coordinated preadmission testing services through organizing test registration documentation and created, maintained, and distributed test results-Assisted with quarterly student orientation by organizing program agendas, assigning staff personnel responsibilities, and working with all departments involved to consistently improve process-Processed all student requests such as transcripts and enrollment verifications in addition to requests from various employment and government services-Coordinated quarterly room assignments and schedules in addition to maintained all room requests from administration, faculty, and students

Master Of Arts (M.A.), College Student Personnel

Bachelor Of Science (B.S.), Fashion Merchandising And Marketing