- Spearheaded negotiations of Master Service Agreements (MSAs), Statements of Work (SOWs), Amendments, and Addendums with operational vendors, securing favorable terms for Crumbl- Navigated contractual landscapes and mitigated risks through meticulous assessment of agile agreements.- Orchestrated the management of Crumbl's equipment supply chain, optimizing efficiency and ensuring reliability.- Created and developed a new department at Crumbl HQ, managing 50+ B2B accounts.- Played a role in the company's growth from 300 to 1,000+ locations in two years by implementing robust supply chain practices and collaborating across departments to support rapid franchise expansion- Cultivated international partnerships and agreements in the UK, Canada, and Puerto Rico, contributing to Crumbl's global market expansion.- Conducted Request for Information (RFI) and Request for Proposal (RFP) processes with publicly traded companies.- Supported franchisee profitability by working closely with vendors, leading contract negotiations, driving marketing initiatives, and providing ongoing support through internal and external channels

- Worked with team of 25 members to directly communicate with client representatives. - Handled company records and paperwork to assure funding is provided in a timely manner. - Managed client satisfaction and growth while upholding company standard and facilitating conflict resolution.- Communicated directly with stakeholders and managed relationships with vendors across the country.