• Executed through ambiguity with a primary objective to prove the value and scalability of this role with revenue goals fixated in eBay’s strategic verticals• Drove $319K in ad revenue and $6.4M in ad GMV within 4 months of onboarding• Developed campaign strategies through collaboration with cross-functional merchandising and marketing teams on a senior and executive level• Scaled the team to 25 highly qualified, cohesive growth advisors in 14 months• Contributor to a large milestone for eBay Ads achieving $1B in ad revenue during 2020"I want to help you maximize your return on investment. That's my goal." This is a common phrase I say, and a mentality I find myself in day in and day out. Trust is everything, and without it, you work harder, not smarter. By keeping the client at the top of mind, it creates a double edge sword by building a foundation to exceed client profit expectations while maximizing company revenue.

• Consistently held a rotating $155M+ book of business comprised of eBay’s largest strategic fashion accounts• Drove revenue through SEO, marketing, and inventory management strategies• Top performer during 6 quarters in 2018-2020, averaging a 40% growth rate with accounts managed• Leader, visionary, and process analyst creating a pipeline of leads which enabled $3.1M+ in revenue per quarter. This project received recognition for innovation, and paved a way to a new segment of the Growth Advisor team• Project lead to quantify the team’s quarterly revenue growth equating to $4.2M+ quarter over quarter• Worked directly with product to create new revenue channels for eBay.com• Primary partner in an expansion project valued at $10M in GMV per year• Architect of multiple inventory management strategies designed to increasetop account revenue growth by up to 100% YOY• Worked with 3rd-party SaaS companies for new and existing account integrations

• Many to one account management • Worked with high performing SMB accounts primarily on a reactive basis• Provided B2C guidance in marketing activities, CRM, and operational efficiency• Continuously a top 5 performing account manager in the business unit• Mentored new and existing AMs, specializing in business development

• Analyzed data to create solutions for contact reduction in eBay's high value customer segments• Primary partner in two successful projects passed to eBay's customer service teams which increased service levels from 90% to 95% while also improving customer satisfaction and resolution KPIs• Partner in reformatting the ‘My eBay’ summary page to make the UI more user-friendly, resulting in a reduction of 19K global customer service contacts each year

• Awarded the 'Best of the Best' award in H2 of 2015• Top 5 customer service agent for customer satisfaction in the “Buy” department

• Developed the customer acquisition strategy for Webdesigner.domains