Operations Supervisor
Responsible for the leadership and management of employees while also overseeing the day-to-day operations, shipping, and receiving at one of Nestle USA’s five major distribution centers• Led the 1st, 2nd, and 3rd shift teams ranging from 10 to 40 operators and 4 to 7 work flow coordinators in the DC each day to achieve daily operational goals• Manage daily workload averaging 60 outbound and 30 inbound orders through problem solving, strategizing, and utilization of SAP warehouse management system • Maintained fluid supply chain through constant communication with customer service, deployment, transportation, and 3PL carriers to solve logistical issues • Tasked with leading daily operations meetings, enforcing employee discipline, tracking and improving business KPI’s, training operators, employee efficiency monitoring, hiring, and optimizing the warehouse and its processes to run lean and efficiently• Championed projects that increased warehouse inventory capacity, improved employee recognition, and standardized warehouse processes