I excelled in orchestrating the setup and teardown of special events such as business meetings, luxury galas, weddings and other events. Meticulously furnishing all events with essential high quality amenities. Key duties encompass:Expertly arranging tables, chairs, and equipment to meet tight event specifications.Ensuring meticulous storage and retrieval of equipment post-event.Upholding pristine organization in storage facilities.Collaborating seamlessly within a team in the setup and dismantling of banquet functions.Adapting room layouts to diverse configurations and aesthetics.Showcasing proficiency in various setup methodologies.Safely managing moderate weight loads, including furniture and equipment.

Public Relations: First point of contact for high-profile Club members, hotel guests, and visitors, ensuring warm welcomes and prompt assistance with luggage and services. Escort guests to their rooms, providing detailed explanations of hotel amenities and services. Provided guests with personalized, detailed information about local attractions, restaurants, and transportation options.Enforced access control: ensured only authorized personnel entered property area, contributing to a secure high class environment.Decision Making: Efficiently responded to security incidents, including disturbances, thefts, or medical emergencies, while maintaining detailed logs of activities.Effectively communicated with guests, colleagues, and management, relaying important information and responding to emergencies.

Accomplished every task within specific established timeframes.Onboarded new employees with training and new hire documentation.Cross-trained existing employees to maximize team agility and performance.Maximized performance by monitoring daily activities and mentoring team members.Hand Crafted and installed over $120,000 worth of cabinets in a single summerEvaluated employees' strengths and assigned tasks based upon experience and training.Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.Delivered feedback to CEO regarding employee performance and training needs.Conducted monthly inventories of raw materials and components on work floor.Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.

Pleasantly interacted with customers during hectic periods to promote fun, positive environment. Comfortably served over four-hundred customers per dayCreated wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.Cleaned counters, machines, utensils and seating areas daily.Controlled line and crowd with quick, efficient service.Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.Memorized recipes for over fifty coffee beverages and seasonal offerings.

Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.Cleaned rides and attractions to reduce spread of germs and bacteria.Engaged safety devices and monitored attraction during operation to reduce safety risks.Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences. Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.