Carson Babbitt Email & Phone Number

Bethesda, MD, US

Washington, DC, US

• The Communications Workers of America (CWA) is the largest communications and media labor union in the United States, representing about 700,000 members in both the private and public sectors. CWA has several.
• Oversee and manage the infrastructure and support services team to deliver high-quality and reliable infrastructure and support services, including but not limited to network and communication systems, servers.
• Collaborate with other IT leaders and business stakeholders to define, plan, and execute infrastructure and support projects and initiatives that align with the organization's strategic goals and objectives
• Develop and manage infrastructure and support budgets, including capital and operational expenses, and ensure that spending is in line with the organization's financial policies and guidelines
• Ensure that infrastructure and support services are designed, implemented, and operated in compliance with relevant standards, regulations, and industry best practices
• Develop and maintain documentation, procedures, and standards related to infrastructure and support services, and ensure that they are communicated effectively to relevant stakeholders

Bethesda, Maryland, US

B.F. Saul Co./Chevy Chase Trust is a privately owned, independent investment management firm headquartered in the Washington, D.C. metropolitan area that provides investment management, estate and financial planning, fiduciary, trust and family wealth services to individuals, families and institutions throughout the United States. We have more than 300.

Washington, US

• The Millennium Challenge Corporation (MCC) is an innovative and independent U.S. foreign aid agency that is helping lead the fight against global poverty. Created by the U.S. Congress in January 2004 with strong.
• Manage a six person team of desktop technicians and a 24/7 offsite helpdesk. This encompasses over 400 desktop PCs and more than 50 laptops.
• Supervise the quality assurance process and train technicians to ensure quality customer service.
• Assign work and address performance issues within the prescribed guidelines.
• Provide guidance to technicians in resolution of difficult questions to ensure accurate technical support.
• Provide inventory control, which includes desktops, laptops, monitors, blackberrys, phones, licensing agreements and other necessary equipment.

Noida, Uttar Pradesh, IN

6 month contract positionServed as the primary liaison between Otsuka's Ongoing Support groups (Service Desk, On-Site Service and Access Management) to ensure timely and quality delivery of contracted services. Accountable for managing client expectations, establishing key client relationships at the operational and strategic levels, and supervising all.

Washington, DC, US

Short term contract positionLead a special short-term initiative designed to diagnose and resolve long-standing performance and operability issues for more than 1,000 IMF employees using both desktop and laptop computers running Windows Vista and Windows 7 operating systems. Successfully lead the team of Tier II/III technicians to create a system of.

Brought on board to rebuild/update decade-old IT infrastructure and deploy leading-edge systems and operations to support 100-person law firm with offices in Bethesda, Annapolis and Frederick. Technology scope: Virtual servers VM Ware / iManage / Windows OS / Litera Change-Pro / Innova TM / RainMaker / Microsystems Doc X.

Blue Bell, PA, US

Providing Sole technical support for approximately 25 internal and remote, high-profile corporate executives (CEO, COO, CFO & SVP’s) at the Corporate Headquarters.Providing support for desktop hardware, desktop operating systems, desktop office productivity software, network hardware and software, security devices, software, printers, Blackberry devices.

Washington, District Of Columbia, US

6 month contract positionWorking on a small team of build engineers to upgrade and replace all Servers, Laptops, Desktop software and hardware for Peace Corps 72 world wide posts. Server base OS used is MS Server 2008. Hyper-V used for server virtualization. A combination of Windows XP and windows 7 OS used for laptop and Desktop builds.

Washington, DC, US

Reporting to Director of IT Infrastructure. Managed five direct reports - IT technicians, projects, and support of equipment and software for 350+ staff members. Rapidly advanced from senior support technician to team leader to division’s first and only associate director, with split responsibilities for day-to-day management of staff and projects as well.

Washington, DC, US

Served as primary point-of-contact for technical support and end-user training for 85-100 in-house employees and four remote regional Vice Presidents. Serve as Microsoft Active Directory Account Administrator.Assisted in maintaining public folders, contacts, and distribution lists on Windows 2000/2003 Exchange Server. Monitored and set-up on-site and.

Washington, DC, US

Supported long-standing contract with the IMF by providing Tier 2 support for 4,000 in-house and 2,000 international users. Participated in several projects involving testing, troubleshooting, installation, and implementation of new software and hardware. Created procedures and trained users on new equipment. Demonstrated responsiveness to cultural and.

Washington, DC, US

Provided remote and onsite technical support to 1600 users, worldwide. Created and maintained user account information, including rights, security and systems groups. Installed PCs, operating systems, protocols, services, and printers onto Novell Netware NDPS and Q-based network. Upgraded approximately 200 PCs annually by installing and configuring system.