With explosive growth in online shopping and Amazon’s market domination, brands cannot leave deliveries to chance. Convey is the global leader in Delivery Experience Management (DEM) and powers exceptional customer delivery experiences for some of the world’s most recognizable brands in retail and logistics, including The Home Depot, Walmart, Build.com, C.H. Robinson, and Ingram Micro. The company’s DEM platform combines estimated delivery date in cart, real-time visibility in-transit, post-purchase communications, and AI-driven insights to create a solution capable of perfecting last mile delivery. Founded in 2013, Convey is backed by Silverton Partners, Techstars Venture Group, RPM Ventures and based in Austin, Texas. Learn more about Convey at: www.getconvey.com.Also, we’re hiring! Check out our open positions and reach out if you are interested! https://www.getconvey.com/about-convey/careers/Convey (Formerly Pivot Freight) is a Techstars company having taken part in the 2014 Austin cohort.

• Responsible for development and implementation of Customer-Specific pricing program at one of fastest growing 3PL's in the industry• Created multiple assessments and blanket rate analytic documents to benchmark 3PL's pricing rates/strategies with competitors in the marketplace• Oversees the carrier procurement and implementation process when bringing our domestic carrier partners on board with numerous 3PL's nationwide• Development of pricing financial models utilized by 3PL's to gauge level of pricing on both Blanket & Customer-Specific rates

• Coordinated 25+ special pricing programs for customer specific accounts with $10K+ monthly spend• Utilized Excel for data mining/analytics to increase profit margin by 10-15% on existing business• Created marketing materials to aid in sales process and responsible for closing 18 new accounts in 6 month period valued at over $200K monthly• Responsible for profit margin strategy with network of over 250 independent sales agents

• Responsibilities included special projects and development of new earnings process for agents• Developed new standard format for agent commissions using Excel programming/visual basic• Negotiated new ethics program for company to adhere to practices for initial public offering• Awarded company stock ownership for new invoicing process which resulted in 20% increase in freight invoice payments

• Responsible for overseeing bill audit department consisting of 8 members• Total collection and bill-audit resolution consistently over $500k monthly• Managed relationships with over 80 regional and national carriers Accounts Payable departments• Was awarded employee of the month honors for streamlining process to reduce inventory by 80%