Lia Pires Carson Email & Phone Number

Washington, District Of Columbia, United States

Provided a high level of customer service in a timely matter to stakeholders I partnered with.Assisted in scheduling onsite interviews and phone screens; worked directly with candidates & hiring managers.Provided follow-up correspondence to candidates on recruiting status via phone & email.Coordinated the post-interview debrief meetings & provided debrief materials.Identified opportunities for improving the candidate experience & scheduling efficiency.Tracked and analyzed key recruiting metrics to make sure business goals are being met.Conducted training and well-being sessions on a weekly basis.

Washington, District Of Columbia, United States

Managed relationships with Posts advising and delivering effective communication to ensure the recruitment process is being open, fair and transparent, yet following a strict policy.Worked with hiring managers across the Americas at Embassies, Consulates and High Commissions to post open positions and coordinate candidate process up to on-boarding.Managed 20-40 full life-cycle recruitment processes for a wide range of positions to include posting, sourcing, reviewing resumes, screening candidates, arranging interviews, and making offers.Ensured the recruitments are effectively meeting the business needs and completed following appropriate procedures while meeting response time defined in the Service Level Agreements.Handled confidential employee issues/information and interacted with employees in a professional and sensitive manner at all times.Represented the Americas region in recruitment advising on the transition of a new operational system (Oracle) that was being implemented in the organization.Actively participated in meetings to improve engagement in Learning and Development (L&D) as a member of the L&D Committee at the Embassy in Washington.

Washington D.C. Metro Area

Acted as point of contact among executives’ clients and external partners.Managed executives' calendar and travel arrangements.Drafted memos and presentations.Translated documents from Portuguese-English and vice-versa.Attended a wide range of meetings, conferences and workshops to support the Executive.

Brazil

Developed and implemented a new language policy that streamlined business processes and proved to reduce costs.Elevated human resources (HR) training metrics.Built relationships with external partners.Executed contract agreements, emitted invoices, and purchased services and materials.Supported the recruitment and selection process by making phone calls, sitting on interviews and feedback sessions.Arranged the logistics of meetings and trainings.

Brazil

Received a scholarship to research about the impact of the Information Sciences and Technology (IST) in the process of democratization during the early 2000s. The Snowden case and the Arab Spring were the main topics being researched.

Master Of Business Administration - Mba, People Management

Bachelor Of Business Administration - Bba, Public Policy