Carson Stones Email & Phone Number

Wichita, KS, US

Austin, Texas, US

Lead a team of Customer Success Directors covering all of data.world's customer portfolio

Austin, Texas, US

Lead enterprise risk mitigation efforts with Gainsight resulting in an 82% reduction in churn QoQUtilize AI to proactively identify risks and opportunities from real-time customer signalsEnsure customer feature requests are strategically prioritized in our product roadmapImproved forecasting and product prioritization resulted in company-wide bonus.

Austin, Texas, US

Grew book of business to $3M with a renewal rate of 107% in 2023Increased data.world's user base by 30k+Partnered with Operations to lead our Gainsight implementation and playbook creation for the CS TeamLead a Risk Mitigation Team which successfully reduced churn by 7% in Q2Awards: - Q2 2022 Culture Award Winner- 2022 CSD of the Year

Austin, Texas, US

Redwood City, CA, US

Spearheaded a Key Accounts Program with the mission to grow a $15M portfolio of enterprise customer relationships spanning Cloud, Data Governance, and MDM solutions.As a Senior CSM, I drove onboarding, implementation, and adoption throughout the project life-cycle for 15 enterprise customers with the goal of achieving critical business outcomes and.

Redwood City, CA, US

Grew overall book value from $5.3M to $11.5M in 2020 through a combination of new business and contract renewals. Renewed 93% of ARR from my customer base in 2020, including $750k in additional contract value from existing customers. Recognized with the CSM Operational Excellence Award in 2020.

New York, NY, US

Launched a new team which achieved $1M+ revenue in the first year by sourcing energy and industrial expertise for public equities, private equities, investment banking, and management consultancy clients conducting due diligence through our platform. Specialties include: power generation (renewable and fossil fuels), oil & gas, intermodal logistics, metals.

New York, NY, US

Grew a $3M book of business through client retention, subscription optimization, and new business. Pitched, sold, and executed over $500k in bespoke research products to new and existing clients. Managed and trained three direct reports to promotion to Senior Client Servicing Associate through top KPI performance.

New York, NY, US

Owned end-to-end execution for a $2.5M book of client relationships and drove $300k+ in incremental revenue. Organized in-person events, webcasts, and teleconferences around trending topics in the energy sector. Successfully recruited 50+ executives for private equity and venture capital clients focused on energy and industrial verticals.

Austin, TX, US

Moderated town-hall style Q&A for a weekly speaker series featuring energy-focused executives, policymakers, and academics.Increased attendance through custom marketing and outreach campaigns.

Conducted structured literature reviews of relevant scholarship concerning barriers to distributed solar photovoltaic adoption and presented findings for peer review to colleagues Created a database of renewable energy incentives and subsidies at the provincial/state level for cross-regional quantitative analysis using Geographic Information Systems software

Austin, TX, US

Designed promotional materials for the University of Texas Energy SymposiumManaged the communications and outreach for the Policy Research Project: Analyzing the Evolution of the Global Solar Industry

Assisted students with homework difficulties and tailored instruction to fit each student's needs and learning stylesAdministered diagnostic tests to incoming students to assess their readiness for math and reading instruction

US

Provided high-impact algebra tutoring for high school sophomores preparing for end of year exams.

Master Of Global Policy Studies, Energy And Climate Policy

Bachelor Of Arts (Ba), History

Bachelor Of Science (Bs), Communication Studies - Corporate Communication