Continuously contributing to the excellence of hundreds of products. Work as a usability specialist and team lead user researcher managing all aspects of human factors and user experience studies and testing. Experience with all aspects of the product cycle from conception to final design. Write test/research plans, prototyping, develop training strategies, task analyses, usability risk analyses, execute, moderate, and report studies. Work with various product teams to identify opportunities for optimization and designing creative solutions and strategies that improve product value and user experience. Interface with regulatory agencies (including the FDA) to validate products prior to product release/approval.

Improve the quality of life for developmentally disabled youth and young adults though quality care. Helped clients achieve personal goals and obtain life skills.

Owned and operated a handyman/contracting business, worked with customers to meet their needs. Specialized in repair, maintenance, installation and finish work and consultation.

Published research in the field of human factors. Managed a human factors lab at the University of Utah. Areas of focus included usability testing, training strategies, decision making, time pressure and the effects of interruptions. This also included conducting personal research using interruptions to test theories related to the encoding of training strategies into memory.