Senior Customer Success Manager
Current
Feb 2024 - Present
AeroLeads people directory · profile
Carson White Email & Phone Number
Senior Customer Success Manager at Rad AI | SaaS | Training & Onboarding | Customer Experiences
at
Rad AI
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Senior Customer Success Manager at Rad AI | SaaS | Training & Onboarding | Customer Experiences
Location
Oceanside, California, United States
Who is Carson White? Overview
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Quick answer
Carson White is listed as Senior Customer Success Manager at Rad AI | SaaS | Training & Onboarding | Customer Experiences at Rad AI, based in Oceanside, California, United States. AeroLeads shows a matched LinkedIn profile for Carson White.
Carson White previously worked as Senior Customer Success Manager at Rad Ai and Customer Success Manager at Rad Ai. Carson White holds Master Of Arts - Ma, Strategic Leadership In Business from St. Bonaventure University.
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Email format at Rad AI
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Rad AI
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Profile bio
About Carson White
👋🏽 Hi, I'm Carson White from Rad AI. Rad AI is a leader in non-interpretive, generative AI in healthcare🎓 Graduate of St. Bonaventure University with a Master's degree in Strategic Leadership. Acquired a Bachelor's degree in Business Administration and Marketing from Boise State University 🌇 Living in Southern California with a passion for improving healthcare with technology and AI📚 Background in Business, Finance, and Marketing combined with direct patient care and hospital experience in pediatric healthcare. Currently a Senior Customer Success Manager for Rad AI, managing high profile accounts, leading onboarding projects and providing excellent customer experiences💻 As for my future, I hope to one day be a Head of Customer Success and work with a diverse team🏔 In my free time, you can find me out on the golf course or at the gym staying active💪🏽 Account Management, Software Implementation and Installation, Customer Success, Project Management, Problem Solving, Critical Thinking
Current workplace
Carson White's current company
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7 roles
Carson White work experience
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Customer Success Manager
Built and maintained customer relationships through the entire customer lifecycle, from onboarding to expansion.Created and implemented customer success processes that resulted in customer retention and revenue growth.Presented data driven insights to health systems and radiology practices, communicating as a trusted advisor.Demonstrated impact and value.
Dec 2022 - Feb 2024
Account Manager
Maintained post-sale relationships for customers by leading weekly, monthly and quarterly review meetingsGrew enterprise accounts like Carbon Health and One Medical by installing and implementing imaging software solutions across multiple states and clinics in the United StatesAssessed software performance metrics and addressed pain points resulting in.
Sep 2021 - Dec 2022
Customer Success Specialist
Resolved 30+ daily tele-radiology customer requests and L1 technical issuesAchieved KPI's for response time and resolution to meet 100% of required customer SLA'sPerformed software and workflow troubleshooting for 50+ urgent care sitesClosed the loop by communicating to customers the resolutions and solutions needed
Jul 2021 - Sep 2021
Radiology Imaging Aide
Organized 10+ daily radiology workflows by answering 100+ daily phone callsMade recommendations to leadership regarding hospital workflow and prioritizationOrganized hospital imaging workflows by prioritizing tasks and allocating resourcesSolved 5 - 10 daily problems within the department between MRI, CT, US, IR and XR modalitiesScreened MRI and CT.
Jun 2018 - Jul 2021
Customer Service Representative
Provided customer service for members at a private gym with 200+ membersSold memberships to the club and utilized software platforms to create new membersRenewed memberships for clients once their contracts were expiringPerformed various other administrative duties like retail sales and accurate data recordings
Jan 2018 - Jan 2019
Financial Representative
Created a client base by educating individuals on insurance and financial opportunitiesUtilized multiple softwares to create financial plans and projections for each specific clientBuilt relationships and facilitated financial decisions bases on metrics, data and forecasting
Jan 2017 - Jan 2018
4 education records
Carson White education
Master Of Arts - Ma, Strategic Leadership In Business
St. Bonaventure University
Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services
Boise State University
General Studies
Treasure Valley Community College
High School Diploma, General Studies
New Plymouth High School
FAQ
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What company does Carson White work for?
Carson White works for Rad AI.
What is Carson White's role at Rad AI?
Carson White is listed as Senior Customer Success Manager at Rad AI | SaaS | Training & Onboarding | Customer Experiences at Rad AI.
Where is Carson White based?
Carson White is based in Oceanside, California, United States while working with Rad AI.
What companies has Carson White worked for?
Carson White has worked for Rad Ai, Braid Health, Choc Children'S, Irvine Company, and Northwestern Mutual.
How can I contact Carson White?
You can use AeroLeads to view verified contact signals for Carson White at Rad AI, including work email, phone, and LinkedIn data when available.
What schools did Carson White attend?
Carson White holds Master Of Arts - Ma, Strategic Leadership In Business from St. Bonaventure University.
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